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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job installing our new smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered & set up my Samsung 75” QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing & explaining the many functions of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and accessory connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up early and solved all my issues! Excellent Plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unpacked everything hooked up dvd player and sound bar showed me how to use everything and took trash away they were great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TY Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squader was very thorough at installing my Smart TV and surge protector. He was nice and answered my questions about the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up and help start up my program and apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job. Very nice and professional Would recommend the Geek squad to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very helpful and knowledgeable. He knew exactly what to do and how to do it very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad knows their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad for the installation, set up and connecting of all of your devices. They are also very good at showing you how to use your devices and I’m very happy with the quality of work the team provided! They really know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my Father, as his previous TV had gone out. He likes this TV and operates it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The set up was quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my television, and my wireless sound bar and woofer. Answered any and all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life with Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Samsung TV and did an excellent job. They arrived on time and did it in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray Kravitz - Service Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given advanced notice of the Geek Squad's arrival, which was timely. The installation and connection of the TV was performed quickly and efficiently, while practicing health protocols. The work area was immaculate upon completion. The basic operating procedures were demonstrated. The old TV was removed without incident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks hooked up my new smart TV. They gave me a tutorial on how to navigate the features such as YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed and we were sown how to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians set up the tv, made all the connections and took away the old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted both my large tv and set up my smaller tv in no time! Super nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were great and fun to work with. Timely and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very personal as well as efficient.knew what they were doing and did job while discussing tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job was done perfectly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setting up up my Tv went very smoothly. The installer was very pleasant and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My replacement TV arrived in a week and they set it up. They were respectable to my home, efficient and friendly. I will always keep an extended warranty on my products that I purchase from Best Buy.

    I would recommend this to a friend