Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and setup were done when promised. Worth the money to have tv setup and old projection tv hauled off!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job installing new TV with mounting bracket and all appropriate connections.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
GeekSquad - IonTech installed tv quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected all required. The only thing left out was getting me signed in to Netflix, which I did on my own later.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Representative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Representative hooked up our TV and showed us how to operate it
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very Efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were neat, efficient, and completed the job in minimum time. Very impresed.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Knowledge is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first we were not very impressed with how we set up our TV but the Geek Squad came out and made it perfect!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The representative was professioral!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative was professional, punctual, and knew his stuff. I would highly recommend this service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, efficient, good sense of humor, made sure everything worked. Couldn’t ask for anything better.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service by the Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the Geek squad come to my home and set up the new tv is a great service. Hauling away the old tv rocks.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Exceptional Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Geek Squad come over and hook up our new TV to our sound system in the house. Not only did he hook it up, but also straightened out the wire mess we had going on thru the walls! I cannot say enough good things about his service and knowledge! We have had several technicians come to the house to hook up TV's and sound systems and his knowledge of all things related to the sound system was better than anyone we have ever had to the house.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service people did a great job. they were on time and did a gerat job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Wonderful, skilled personal service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Technician, David, who showed up at our home promptly, could not have been more respectful or accommodating! He assembled our TV and set us up quickly and thoroughly. He patiently reviewed all of the features of this new "smart" TV for us and made sure he answered all of our questions too. We are not very tech savvy and he was patient and a very good teacher. He treated us as though we were family, making sure we were comfortable working our new set.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased LG - 77" Class B3 Series OLED 4K UHD Smart webOS TV on 19 Dec and Geek Sq delivered and setup on 21 Dec. Tyler and Juwann of the Geek Sq did a great job getting everything setup. Works great so far.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They know their stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an entertainment center and a universal remote. They programmed everything to my satisfaction. I was very pleased.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with the Geek Squad that set up my tv stand with fireplace and TV. They were hard workers that working quickly quietly and did excellent work. They removed all boxes and I would give them 5 Stars. Would absolutely recommend you use this service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad connecting our new Tv to the internet, surround system and all electronics and sync our new Harmony control
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
He came, he saw, he conquered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.and then he left. What would have taken me hours to do, the installer did in about half an hour. Definitely worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Would give more stars if I could
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say worth every penny!! He was professional and knowledgeable. Very friendly and helpful. Set my TV up to perfection.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent for Geek Squad installed my wall mount and tv and it looks and works great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Alex is the greatest....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did a great job. Helpful, affable, courteous, and very patient. See below. (The previous visit ( about three weeks before) by two Geek employees insisted that the new BRAVIA TV had a software failure. I really wonder about that...such that the set had to be returned.) Alex brought the replacement TV with him, installed the new one, and removed the other one.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
