Customer Ratings & Reviews

Agents mounted TV to my existing wall mount. They had to lower it 10" to retain same TV level but did it quickly. Set up operation of TV very quickly but original price of service was $250 and don't feel it would be worth that price. $200 is questionable. $150 would be more in line.

the Geek Squad installers were very knowledgeable about all the TV(s),etc. they installed and explained how they worked.

Showed up on time; installed and set-up. Tech was professional Great service

Did everything as promised: arrived on time, performed installation well, and answered questions patiently

Geek Squad was on time, courteous, professional, and careful. Ben Burkey is a great ambassador for the company!

Were knowledgeable , polite and friendly. Good service

Our new TV is so clear, bright or vibrant and excellent to watch...my old TV was 23 yrs old, Beastly heavy and probably cost more to turn on. Our Best Buy tech guys were excellent with everything and got us back up to date with our TV and speakers etc.

I’ve has Geek Squad for many years and do not intend to stop anytime soon. In fact, I’ve already recommended them to a friend. The two guys arrived on time, did the job and answered all my questions. TV works fine. My only somewhat negative comment is a scheduling thing, the ‘four hour’ window of wait time. I’d prefer shorter, maybe two?

I highly recommend the Geek Squad for the installation, set up and connecting of all of your devices. They are also very good at showing you how to use your devices and I’m very happy with the quality of work the team provided! They really know their stuff!

very happy with the service techs who serviced the tvs

The agents set up my TV and answered all of my questions. They were polite and through.

It has been 12 years since I set up a tv. That is why I decided to let someone that knows what they are doing set it up. Tvs have changed so much from my last that I knew it was time. I did not have it wall mounted but they set up a stablizing strap from the back of the tv to my entettainment cabinet. In addition to setting it up all my questions were answered as they went along.

The agents did a great job with deliver and set up. Knowledgeable and helpful

The purchase of our Sony A8H55" has been a fantastic deal. The clarity and picture of this tv is awesome .We appreciate the info that Evan helped us choosing this tv. It has been a great experience in choosing Best Buy as our company to deal with. There has been a couple of hiccups along the way, but everything has been resolved thanks to DaveB, Evan, and Geek Squad Tech Antonio.

I love the TV and it shows well. I now have four smart tv's in my home.

All the squad did was to sync my new TV with my old one for $200. I thought the price was outrageous for 30 minutes of their time.

Geek Squad set up my TV in no time. I highly recommend it!

Instructions were clear and concise and delivered in a fashion that this non technical old boy could understand.

The agent set everything up and made sure all was working..

We had the Geek Squad set up 2 tv's. The first team did a good job but did not set up streaming correctly. The 2nd team was very good but neglected to set up streaming correctly. The 3rd team was excellent. Set up streaming on both tv's and explained the remote functions. Those guys did a great job.+