Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very good service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Geek Squad set up service to set up a new tv and antenna. They were prompt and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my tv in a fast and professional way! They did a great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great connect and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two GEEK Squad agents arrived on time and wasted no time with setting up the new TV with the old components.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geeks connected television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent connected the television and showed us how to work it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast and curteous service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, knowledgeable and prepared. Our TV needed smaller screws which they carried right on the van.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek Squad connect the TV and they did an excellent job. Everything works and we have an excellent picture.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was installed quickly and professionally by the Geek Squad members. Very satisfied with the service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was a life saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankful to have Geek Squad service, too complicated for me to hook all the equipment. The Geek Squad did a good job on hooking up the TV, sound system.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a fine job in setting up my new TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt, effective, cordial and a great help. I recommend them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I purchase a Sony TV and sound bar and were in need of setting it up. TV's have so many options now with cable and internet connections that professional help was needed. We are no techies. The Geek Squad was awesome. The cable box is now tucked away neatly in a cabinet, we can access all the TV options on one remote, and the friendly geeks trained us old folks how to work everything without making us feel hopelessly incompetent. It was worth every penny!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very pleased with product and service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 75 inch TV and Klipsch wireless sound system were professionally installed in a timely manner!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time no good. But the second time much better job
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad person that installed my Sony TV was very knowledgeable and explained everything I needed to know
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with the Geek Squad that set up my tv stand with fireplace and TV. They were hard workers that working quickly quietly and did excellent work. They removed all boxes and I would give them 5 Stars. Would absolutely recommend you use this service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thank you Geek Squad for setting up my tv and devi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV and connected all my devices and went the extra mile to clean fingerprints off my TV screen and also gave me and my mom advice on purchasing a good TV antenna for my TVs overall great communications and excellence expertise Thanks Geek Squad for your excellent service
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was effectively
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad hooked up our equipment effectively and explained everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivery and setup was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service.no ptoblems Nice second tv. I love Samsung.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed my tv quickly and with great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my tv and connected it to my other service he did and excellent job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad tv set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked my new tv up and checked out 3 other tvs
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately tv didn’t fit on our stand and had to be returned. Michael was extremely patient and helpful in selecting a new tv and rescheduled our delivery and setup.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
