Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    My Perfect NEW TV Purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally pleased with my new TV, 55’ SAMSUNG Crystal ULTRA HD.. The delivery and professional set up was perfect for me. Enhanced my TV watching experience to a wonderful pique. And the sale price was right in my range ..a perfect purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceptional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tehnicians mounted the TV, connected to all my devices and harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my TV and hooked up all of my connections quickly. They made everything, DVR, DVD, TV look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad big screen tv install ROCKS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents installed our new 75" television on a Saturday morning. They had all it unboxed, installed, accessories hooked up, updated and verified all tools worked in less than 30 minutes. I was IMPRESSED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did a good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two tv geeks from Best Buy set up my new Smart Toshiba Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are simply the best and do a great job. They go out of their way to teach you about how to use your new products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote reviewed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician reviewed our items of usage for all remotes used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service was fast and total.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv was set in place and all my extras was connected. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Explained everything thoroughly. No problems what so ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of setting up my 75" TV. It did not need to be mounted. The remote isn't completely set up making me use two remotes. I will figure it out on my own. The service was incredibly fast, i think next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was thorough and effectioned . He made sure everything was connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 75" TV and a sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Set-up done quickly. Cleaned up and took boxes and packing with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good professional service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good professional geek squad service allows for a clean look when pairing tv wall mounting with an in-wall power kit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very efficient and prompt at settin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up our TV and even adjusted and fine. Tuned the color and clarity of our other TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung 2023 set-up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen who installed our Samsung TV each worked well together! I guy did all the programming & the other guy did an amazing job of organizing all the electrical wiring into a very neat & organized set-up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-Up Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was polite, courteous and knowledgeable. He showed a genuine interest in helping me. He made an excellent effort to understand my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were persona and professional. Obviously experienced. Quick and efficient,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job would get them again if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad gave the work to a great contractor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was slow in contacting me when they were rescheduling my delivery and installation for the third time. The outside contractor kept me informed on the delivery and install calling me to make sure I would be home. The contractor dispatch, and installers took care of me like the Geek Squad should have. The actual delivery and install took place with no issues by the outside contractor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service but expensive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very prompt and with a difficult setup performed well however cost is excessive.

    I would recommend this to a friend