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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set my tv up ... showed me how to work etc and was very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv and they did such a good job. I also told them I had YouTube tv and needed the app downloaded. They were so helpful and decided they would have to get YouTube tv when they saw all the channels. So funny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent connected my TV and showed me how to use iy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed older tv and installed new tv in a fast and efficient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys installed my 70 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done very professionally. Geek squad were polite and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, professional and delivered / installed the product as we desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They disconnected my old TV and hooked up 55 inch that took its place. No muss. No fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents removed my old T V and connected my new TV. They were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help setting up our tv. Super fast and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad set up my Smart TV to work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second young man who came out was extremely helpful. As a result I am using my smart tv regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did for good job, connecting and setting up devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Courteous. Did everything from removal to set up. Explained operation. Helped place the old TV in another room. Took the packaging away after installation. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung 2023 set-up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen who installed our Samsung TV each worked well together! I guy did all the programming & the other guy did an amazing job of organizing all the electrical wiring into a very neat & organized set-up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was installed in a very short time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked the way they knew what they were doing ,and was very quick bout installing the tv,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    murphys38

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service on time very efficient and helpful in explaining our new TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support from Greek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent job, Great suggestions, Will recommend it. Timely, quick, professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CLINT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE TWO TV'S PLACED ON INDIVIDUAL STANDS. GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys who came and set up my TV were amazing! I feel bad because I told him I would submit a survey with his name on it. But now I can’t remember his name. Whatever you do with the geek squad don’t worry they will take care of you if they don’t do it right they will make it right. If not tell him Dan sent you and he wants it to be right LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mpjent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Great service. No complaints at all so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and expert installation. Very knowledgeable and explained vey well.

    I would recommend this to a friend