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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed quickly and easily. It's worth signing up to have this great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting up the TV and showing how it work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was really good he was on time and set every thing up and explained it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our 75' tv and did a fantastic job making sure everything worked in sync! Great Job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, however...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the setup services are way too high in price. I appreciate the Geek Squad's professionalism and knowledge, but the high price is aggravating and spoils an otherwise great shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired the geek squad to deliver my new 65 inch smart TV and show me how to use it. As it was my first smart TV, I had no idea how it worked. Luckily, I was sent a great technician/instructor. His name was Nitai and he was professional and very patient. He did not make me feel like I was asking stupid questions, and he stayed until all my questions were answered. He is the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did A Great Job Installing My New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did everything expected and went above and beyond in instructing me and how to use my new TV. He was very personable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin showed up right on time. Setup the tv , sound bar, the dark , cleaned up all within an hour. Super tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers did a terrific job. They made sure I was happy with TV placement before drilling holes. They also went over all my connection options, and even offered a demo of my TV before leaving. Cleaned up and took away all the packing materials. Great service, and with my Total Tech membership, FREE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad technician was a Rock Star!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came to my home was knowledgeable, courteous and respectful of me and my home. He was able to install the TV and explain to me how to switch from my regular programing to the Smart options using the remote control. He was very pleasant and I would certainly recommend him and The Geek Squad to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech. customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected both TVs. Great job. Geek Squad is a very valuable service. Total tech. has helped us with several issues and is worth every penny we have spent. Highly recommend this service to anyone who needs assistance to solve issues with TVs, computers etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is a life saver. I had some question abouf the hookup on the TV and he came out and told me the answers to my question and showed me how to hook it up. I would be lost without the GEEK SQUAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and setup was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.no ptoblems Nice second tv. I love Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very friendly, on time, and professional. They set up my new 75" QLED in no time and the job was very well done. The techs were very careful in de-trashing and setting up the TV. When done gave me a comprehensive tutorial on the remote and TV settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED CX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome install and setup.... Geeks did a great with my new LG OLED CX series!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, friendly, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, got us up and running. Hooked everything up. We are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no issues. No stress. The Setup went nicely. The repairman was cool, and my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks connected television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent connected the television and showed us how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set-up my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very helpful in getting my TV set-up for me.

    I would recommend this to a friend