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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv setup and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery was scheduled and just so happened to be our first really bad snow storm. So bad the delivery truck got stuck in a ditch and had to be pulled out...none the less Best Buy delivery/set-up team came through with flying colors! They were in great spirits considering their mishap. They were polite, and informative about our new products and a outstanding team. First time with Best Buy and won't be the last...job well done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was fast and clean and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was fast and set units good and had answers for all my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected five TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected five TVs as requested. Offered helpful suggestions along the way. Cleaned up after work was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great squad Did take care of everything and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install in less than 5min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv at an exceptional price. Easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation team did a great job from start to finish. They called and came, carefully brought my large 75 inch tv through 3 flights of stairs and set it up. They gave us a detailed demo and made sure we were ready to enjoy the new tv immediately. We had a very pleasant and smooth experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the added cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was friendly, professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered my Insignia TV in July, I am very please with the quality of this TV. Agents delivered and set everything up for me, explained how everything worked, They are the best guys at what they do. I love my new 43" TV, it was just right for me, and works perfect. The agents clean up after they finish and they are professional but also kind and very respectful. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connect my devices and install my tv set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV insulation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and connected it to all mu other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Stand install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and knowledgable! They made it look so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time. Called 20 minutes ahead, which I appreciated. Had the TV set up and explained in less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional handled everything very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was totally satisfied with the projector install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph took the time to get everything about the projector set up on the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set Up/Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and helpful. Great Job on install. Polite and done in a very timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men connected the tv to all our devices and showed us how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. TV was installed and setup as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Perfect NEW TV Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally pleased with my new TV, 55’ SAMSUNG Crystal ULTRA HD.. The delivery and professional set up was perfect for me. Enhanced my TV watching experience to a wonderful pique. And the sale price was right in my range ..a perfect purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices

    I would recommend this to a friend