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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 18,776 reviews
  • Rated 4 out of 5 stars

    Geek Squad set up my Smart TV to work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second young man who came out was extremely helpful. As a result I am using my smart tv regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We were very pleased with the geek squad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. We could not have ask for a better installation of our Television. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100" Hicense u8k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, fast and professional. Both delivery teams were great and seemingly easily managed the 200lb tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew that answered all my questions and took care every step of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed my old tv and replaced it with my new fire tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV and it shows well. I now have four smart tv's in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers and a great Geek Squad rep who installed them (Ed D). They were on sale which made them even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out to connect the samsung TV and set up too. Knowledgeable and personable service. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV very efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent in installing my TV and they were very professional and customer-focused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable and very quick with setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOGLE TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that did the install for us was quite knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time; installed and set-up. Tech was professional Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing at TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! The agents set everything up! The TV, devices such as the new blu ray player, remotes, Sling TV, connected us to our existing VHS player, etc. I am amazed at the knowledge and skill level of the agents named Michael and Brian. I have been ill or I would have written this review sooner if I had been up to it. Thank you so much agents Michael and Brian. I enjoy the work you do! Thank you Best Buy for the gift of our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent connected my TV and showed me how to use iy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job installing the Tv and going over the remote and the TV. highly recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED TV delivery and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a perfect delivery, mounting, wiring, and orienting me to the operations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation team did a great job from start to finish. They called and came, carefully brought my large 75 inch tv through 3 flights of stairs and set it up. They gave us a detailed demo and made sure we were ready to enjoy the new tv immediately. We had a very pleasant and smooth experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed everything very well and wore masks and social distanced !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were polite and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians quickly installed the Sony 49” X900F and programmed the DVR remote for TV functions. They clearly explained the use of the TV and remote. I cancelled the basic audio setup because a digital to analog converter is required to connect to my Denon audio receiver. They had the converter in their van but I wanted to do my own research before adopting this approach or alternatively purchasing a Sony sound bar with a subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and showed features I was not aware were part of TV

    I would recommend this to a friend