Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad was very efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected everything and eliminated unwanted items plus answered all our questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Clean job easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean job easyThey only took like 20 minutes to mount my TV and it looks great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a 65" tv delivered and set-up with them hauling away a broken 55" tv. The two techs were courteous and they were efficient during the process. While the coat is a bit pricey, it was well worth it to have them do the installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up my tv, connected all my devices and programmed my remotes. Friendly and very efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad arrived and installed the TV in a timely matter.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Super easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents showed up early (with notification) which was great. They hooked up my new TV and did initial setup in a timely, professional and knowledgeable manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and courteous.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents replaced defective tv, hooked everything back up and had it up a running.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always, the Geek Squad agents got the job done quickly and efficiently.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installed quickly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff installed the tv in a very timely manner and was informative about the new product.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Job and Brandon was as good as they get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon came over and did a superb job. He was helpful and very knowledgeable. I would have him back any time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew of 2 was on time and fast to set up the TV and sound bar. They also set up the controls and explained how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installer was knowledgeable and very safety consci
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He installed efficieantly and very well. Got me up to speed on the new eqwuipment
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable and professional GS technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad technician unboxed and set up my new TV, and explained the remote control functions. In addition, showed me how to connect a thumb drive to the USB port which gives me the ability to slideshow photos on the TV. He is very polite and professional. Also, wore shoe coverings which I appreciate.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Maddog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation were done in an exceptional and professional way. Great job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Installation and Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen showed up on time and did a great job setting the TV up and explaining the different controls.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great and knew their stuff. Even tied my wire so they didn't show
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Total Tech. customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected both TVs. Great job. Geek Squad is a very valuable service. Total tech. has helped us with several issues and is worth every penny we have spent. Highly recommend this service to anyone who needs assistance to solve issues with TVs, computers etc.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a super job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up and connected it just the way I wanted it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was very professional. They did an excellent job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv. Samsung.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad men were very nice. They wore their masks the whole time. The worked as a team and got the job done quickly. Make sure if you make a geek squad appt that you are actually getting geek squad from Bestbuys. There is another group they subcontract to that is horrible. I did not care for their service after what their technician did to my security camera.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend