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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Always pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad did a great job with setting up my new tv. Very professional and thorough. Im always impressed with the service Geek Squad delivers. I never want a 3rd party company doing anything for me when I can use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service person ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gent was knowledgeable and friendly and explained every thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the GEEK SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job hooking up my TV and providing instructions. I highly recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with deliver and set up. Knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of our Sony A8H55" has been a fantastic deal. The clarity and picture of this tv is awesome .We appreciate the info that Evan helped us choosing this tv. It has been a great experience in choosing Best Buy as our company to deal with. There has been a couple of hiccups along the way, but everything has been resolved thanks to DaveB, Evan, and Geek Squad Tech Antonio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and professional. They knew what they were doing and were very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    onko surround sound install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was done earlier than scheduled by a competent installer. Set my whole system up within 45min.CD,DVD,Roku and Direct TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having it set up was worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 12 years since I set up a tv. That is why I decided to let someone that knows what they are doing set it up. Tvs have changed so much from my last that I knew it was time. I did not have it wall mounted but they set up a stablizing strap from the back of the tv to my entettainment cabinet. In addition to setting it up all my questions were answered as they went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service did an execelent job of installing and setting up my tv. Would do business with them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job installing everything. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what I would do without my Geeks. The gentlemen came on time, hung our television and made a few adjustments. They both graciously answered all of our questions. I hope they both come back next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-purchases in Melbourne, FL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a MacBook Pro, an iPad Air, and two iPhone Xs during our visit to the Melbourne, FL store. All were coordinated by Eric at the Apple desk. He handled the Apple purchases and the link with Verizon. His service and recommendations were all well above excellent; far and away all my previous experiences in Best Buy stores or online. He will always be our go-to guy in the future; beginning with my iWatch purchase next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv in a fast and professional way! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very adept at putting all together and adjusting everything. Also, very patient at explaining how to work it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was effectively

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked up our equipment effectively and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up my new TV and teaching me how to use it. I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great,did an excellent job.they were on time they even dispose of the empty boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did an Awesome Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to my home were knowledgeable and they worked on setting up my old 46" TV, which had been in storage for several years. They found a broken piece of plastic and determined that my TV was damaged. They had excellent customer service skills which I highly appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did for good job, connecting and setting up devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick. Guys knew what they were doing. They added apps that I needed.

    I would recommend this to a friend