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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My replacement TV arrived in a week and they set it up. They were respectable to my home, efficient and friendly. I will always keep an extended warranty on my products that I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" tv iinstaled buy one...........geek squad wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was surprised tha one man could do this install. very professional. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did an excellent job. The delivery was great and setup was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man was very courteous and he quickly setup everything and answered my questions. I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose did a great job installing my TV. His is very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat support by the Geek Squad contractor team. Setup went flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Geek Squad to install all my electronics as they're very educated and they explain how everything works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered and set up my 75" LG tv quickly and professionally. The two young men were courteous, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! Alexi was very helpful, efficient and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick on installing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They placed the TV where we had a spot for it and hooked everything up. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people came and installed the equipment and made everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home delivery nightmare SOLVED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an 82" TV which was far to big to fit in my car and way to heavy to lift. The actual delivery went smoothly except for the fact that the TV was defective. They removed the set immediately and delivered a new one the following weekend. Hooked everything up to my existing equipment and haven't had a problem since. Worth the price for the service rendered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install tech for my TV and audio system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect .just what we wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting our TV to the wall ,it looks wonderful we're very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan, and the cadet who accompanied him (apologies for forgetting her name), did a great job setting up everything they could last Saturday, despite Spectrum's utter lack of follow through on activating my lines on time for their appointment. They did a particularly great job running the cable wire for my lower level TV to make the wires as unobtrusive as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4k tv is great.. Picture like real life . The dynamic range and contrast looks like a photograph.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional service. Installed and reviewed set up and programming how to. Easy and simple to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very knowledgeable Very patient (I’m in a wheelchair) Very complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the Geek squad was great to have since I don't have a vehicle large enough to haul a big TV. Plus the 1st television they brought to our house was damaged. So they brought a new one within a few weeks without any issues. I would highly recommend this service to anyone.

    I would recommend this to a friend