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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 18,776 reviews
  • Rated 5 out of 5 stars

    The Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and answered all of my questions. They were polite and through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys & very efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set up our TV’s were very efficient & explained everything to us. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help setting up our tv. Super fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sguad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 GEEK squad guys that delivered and set up my 65" Sony OLED TV and Sony sound bar where very professional and showed me things I would not have known. They did not leave until I was completely satisfied! GREAT JOB GUYS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came to setup my new TV were very knowlable and very helpful. I would highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was super, set everything up and showed us how to use remote and everything, give him a raise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did a great delivery and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup by Greek Squad was done in a timely fashion. I wanted to make sure the TV was setup correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mpjent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Great service. No complaints at all so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my new TV and Geek Squad set it up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install in less than 5min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv at an exceptional price. Easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and professional GS technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technician unboxed and set up my new TV, and explained the remote control functions. In addition, showed me how to connect a thumb drive to the USB port which gives me the ability to slideshow photos on the TV. He is very polite and professional. Also, wore shoe coverings which I appreciate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful in setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did very good job in connecting big screen tv wiring thru tunnel behind the wall. Also did most of setup and tv worked OK. I had to do a few remaining portions of the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked my new TV, but before they were able to hook it up, one of them noticed that the screen had some internal damage. They packed it back up, returned to the store, and, a bit later, returned to my house with another TV. They hooked it up and made sure that everything worked as it should. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connect my devices and install my tv set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the added cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was friendly, professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work in the installation of wall mounts for TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to help me set up my TV was very quick and thorough. Tu seemed to know his stuff. He was able to answer my questions and help me how to get a better quality on watching some network shows by downloading an app instead of through the converter box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set my tv up ... showed me how to work etc and was very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly and with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my tv and connected it to my other service he did and excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great squad Did take care of everything and very helpful

    I would recommend this to a friend