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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the geek technicians were great and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my tv in no time at all. very profetional & curtious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works out

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my TV and did an excellent job installing it and teaching me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first experience with the Geek Squad. They were thorough and professional. Hats off to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/set-up techs were very knowledgeable and everything was done within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCEPTIONAL GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad arrived on time and were extremely helpful. They connected our television and soundbar, explained how all the features worked and answered all our questions. Both were friendly, helpful, knowledgeable and professional. We intend to buy another television in the next year and will choose Best Buy and Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents quickly set up our new tv without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad guys are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad never disappoints. New TV all set up and working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Made sure the Tv worked and set up the account. Helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv faster than I could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted my TV on a stand and connected all my units, speakers, cable box and DVD player. All went well and is working just fine. This service is not free and a bit pricey, but for me, worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad resolved all my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from my internet not connecting with netflicks to a beautiful picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had computer cleaned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them handy for a person to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys! Better than my time Warner cable guy I paid to connect anything in my house lol! Efficient and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes and did a great job and was very knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have asked for a more efficient team to install my new TV. It took very little to,e They made sure I knew how to operate everything before they left. Couldn’t be happier with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation until it's right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad man who came to install our beautiful new Frame TV was very smart and nice, and did the job well even though we needed the sound to be wired to a receiver and our speakers. Also when I had a question after he left, I called him and he returned to make sure it was working and that I understood everything. We do appreciate such good service and the TV is a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed! A great, clear bright picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Victor and assistant. Efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installment quickly and made the whole

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent employees who set up our new tv they were top notch !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and efficient and very respectful- thank you gentlemen

    I would recommend this to a friend