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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV the Right Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is so worth it. They make everything easier for me. I love having a professional person install my TV because you know it's going to be done right. Bentley is more than amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. TV was installed and setup as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys installed my 70 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done very professionally. Geek squad were polite and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inial tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount was fine. could not hook up all devices initally because we did not have proper cable box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything as promised: arrived on time, performed installation well, and answered questions patiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the Geek squad was great to have since I don't have a vehicle large enough to haul a big TV. Plus the 1st television they brought to our house was damaged. So they brought a new one within a few weeks without any issues. I would highly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, got everything connected and set up. Had wifi working and cleaned up the mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was terrific. They had my tv up and running in no time. Thanks Jimmy Bailey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will definitely use Geek Squad again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, courteous, professional, and careful. Ben Burkey is a great ambassador for the company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installed and explained the functions of the Samsung Frame TV. Took away the old TV and all the packing. Quick and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nrw tv in almost 29 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel came and installed all the equipment in record speed and advised me how to use the new TV. They were earlier than I expected and did the install and left me to enjoy the equipment. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and curteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledgeable and prepared. Our TV needed smaller screws which they carried right on the van.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and patient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and took the time to set the TV up properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good installation of the TV(s), etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad installers were very knowledgeable about all the TV(s),etc. they installed and explained how they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and professionally by the Geek Squad members. Very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing delivery & set up!!!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg, everything went better than expected and I 200% love my new Samsung tv and can’t wait to purchase another one in a few months, thanks a million Best Buy, one other thing your employees were so kind and careful!!!! I’m just having a major issue with the remote at times!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and Devin arrived on time, very pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed older tv and installed new tv in a fast and efficient manner

    I would recommend this to a friend