Customer Ratings & Reviews

The install was started on time and all work was completed and all worked before leaving

As previously professional and extremely dedicated to performing the best performance on my home theater. They also offer great ideas to further upgrade if interested. Patient as well as great instructions on how to use your system and new components. I highly recommend their yearly service if invested in home theater and or computer components. Great technicians Thank You.

We have Total Tech service which has served us well over the years. I needed Geek Squad to deliver and set up my TCL 32" TV for my room at my son's home in VA, where I live part-time. Per usual, Geek Squad arrived as scheduled and the set-up went perfectly. He set up everything according to plan. I'm always grateful for this service.

I thought I'd be able to hook up our new large screen TV. I didn't have a clue about what was involved. So I called Geek Squad since I've had a wonderful membership there for several years. They got me scheduled for the next day. Technician arrived on time and was very courteous. He did a great job hooking everything up but especially for doing all the programming and being sure we knew how to run it all. He was so nice! I'd highly recommend their service to everyone!

Charlie K was the best technician I have ever had he went above and beyond to make sure everything was working properly. If for some reason, I ever need a technician I will ask for him only.

Geek squad set up my TV and he is such very good guy with his stuff setting the TV and very polite!

I would definitely have Geek Squad for future set up. Very professional. And Dustin was very nice and helpful.

Good service and always helpful also on time i would recommend

The agents installed and connected my tv. They also took the huge box!!

The Geek Squad that came to help me set up my TV was very quick and thorough. Tu seemed to know his stuff. He was able to answer my questions and help me how to get a better quality on watching some network shows by downloading an app instead of through the converter box.

Great service, nice guys, very respectfully and responsible.

Geek Squad Agents installed our new 75" television on a Saturday morning. They had all it unboxed, installed, accessories hooked up, updated and verified all tools worked in less than 30 minutes. I was IMPRESSED.

The techs did a great job replacing my broken 70" with the new 75. My issue is that i have paid for the Geek Squad service for the last 5 years and now it also costs me $200 extra for their service.

OK but tarnished by the fact electricity was out when TV was delivered and installers were unable to show us all the features of the set. Over time we were able to get the basics working. However, the set came with no owners manual and there are features of the set we have not yet figured out. Nice set, though. I am sure if the installer had electrictiy to work with, we would be master operators of the TV at this point.

Very courteous, efficient and professional installation.

Geek Squad in and out. Easy set up and clean. Well done!

Had a Sony 65in. Oled TV delivered to my house by Nate and Dan.They did a fantastic job setting up the TV and took the time to answer all are questions.Unfortunately they stated that they were unable to connect the sound bar which we had also purchased due to the fact the sound bar did not fit under the TV.This is something you may consider when purchasing a sound bar.

the agent was very good and explained everything to us

This is an amazing TV, the picture is unbelieveable.

Excellent service! Would recommend this team 100%!