Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very good service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad set up service to set up a new tv and antenna. They were prompt and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with product and service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 75 inch TV and Klipsch wireless sound system were professionally installed in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were clear and concise and delivered in a fashion that this non technical old boy could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service for TV installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent who set up my new tv ,fire stick and stand! They were courteous, professional and expedient. Recommended new cable box and power surge strips(they helped me order from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    murphys38

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service on time very efficient and helpful in explaining our new TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dey my Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, polite, efficient, and friendly service. I would recommend the Geek Squad (specifically from Panama City) for any installation or in house service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had Geek Squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and expert installation. Very knowledgeable and explained vey well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, competent service techs set up my home entertainment center quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks. were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a minimum of 50 characters--never heard that before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation system works perfectly.......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad delivered and installed new TV.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed the new Tv, removed and hauled off the old TV. The new TV was setup and operating when they finished. There was a problem with the sound bar and the solution and options were not covered well and I ended up removing the sound bar. The techs also did not explain the setup options on the TV very well and I have gone back and done research and changed several options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great connect and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two GEEK Squad agents arrived on time and wasted no time with setting up the new TV with the old components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Hisense for the $$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few bumps in the road but the installation of my 75U6G was excellent. Great crew very courteous and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived and installed the TV in a timely matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great setting up my TV, even with setting up the channels too. I'm not tech saavy. They made sure I knew how to use it before leaving. They answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked my tv and connected it so I could use it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up 56 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great . They set up our new tv & sound system,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaime was fabulous!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent, Jaime, was fabulous!!! She set up two TVs and a ring camera. One of the TVs needed a different bracket and she made notes so when I went to Best Buy there would be a record of the bracket that would fit my situation. She was so pleasant and competent, plus showed me how to operate the new devices. If I need a Geek Squad Agent, I will request Jaime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support from Greek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent job, Great suggestions, Will recommend it. Timely, quick, professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experirnce excellent the best instalation wow wow wow

    I would recommend this to a friend