Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
T.V. Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my T.V. expertly!! ..... After installation, agent tutored me in the operation of the T.V. Afterwards the agent asked if I had any questions or concerns of which I had none! Great Job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Amazing delivery & set up!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg, everything went better than expected and I 200% love my new Samsung tv and can’t wait to purchase another one in a few months, thanks a million Best Buy, one other thing your employees were so kind and careful!!!! I’m just having a major issue with the remote at times!!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad were professional, polite and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my tv and connected all devices. They explained everything to me and answered my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Response for an appropriate agent was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once the agent was changed to Ricky, all went well. He and helper were efficient, professional and explained things to us. As elderly customers, I do think the charge may have been a little high, but ended up all good.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Really needed the help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rob was fantastic. He and his partner were quick neat and professional! Gave us excellent tips. Thanks!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Satisfied with Geeky Joe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joe and co- worker were excellent. Answered any and all questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Everything was perfect. The Geek Squad service -
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was installed. The Geek Squad service and explanations were exceptional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and perfect installation. Would recommend having Geek Squad do installations..no heavy lifting or measuring.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good advice and curtious service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were having difficulty with properly setting up our new Sony TV. Come to find out we had connected it properly but we needed to have HD service from our service provider. The tech was very good at giving us a tutorial on that matter and did the find tuning adjustments to get us ready for the new service level. We have now got that and the TV is as advertised. Thanks again to Stephen.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They get 5 star rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were professional and very helpful in setting everything up for us.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the Smart TV with no problems and was very professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed tv and related devises well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks were quicker and more efficient than I expected, especially in connecting related items.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad gents install my television perfectly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen set up my television and connected all necessary devices then answered all my questions with a very nice and friendly manner.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy install.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad easily set up this tv. They were helpful in explaining the function of the tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a pleasure. Arrived on time and did everything I expected plus
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
New TV for ME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband got me a new color tv for my birthday. Installed with no problem.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Prompt Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional in their work. Explained all functions of my new Sony
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Always pleased with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys from Geek Squad did a great job with setting up my new tv. Very professional and thorough. Im always impressed with the service Geek Squad delivers. I never want a 3rd party company doing anything for me when I can use Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV and the support we received from Sherlock Squad in installing it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
smart installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the installers were great they were very knowlegeable on everythiing very polite the whole insulation of my tv was great
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
