Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installation efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt and efficient and helpful. Very pleased with TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Marci S
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very polite and knowledgable-were quick and cleaned up after themselves. would highly recommend.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Service was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a set-up for a wall mount for 42' tv and the greek squad mounted the tv. The service was very professional and friendly. He arrived timely and was very professional. I bought a 65" smart tv 5 months later and moved to a new address, and wouldn't you know it, I got the same guy. He was again, the best. I wish I could get him whenever I need the Geek Squad. He really knows his job. Thanks Best Buys
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job installing yhis tv on the wall and connecting the sound bar to it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I paid for the TV Connect and Setup service only because this was my first flat screen, smart TV and I was eager to learn how to use it. I love the Geek Squad (I also use them for computer problems) and they didn't disappoint - very quickly set everything up, then talked me through how to use everything; answering my questions thoroughly and patiently. I probably wouldn't need this the next time around, but it was handy this time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our installer, Cameron, did a great job and explained everything as he was setting it up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job. Installer was on time, did a great job,
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Skilled Team!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad were knowledgeable, professional and efficient in setting up my new system consisting of TV, DVR, and Receiver, and made sure that the installed speakers worked correctly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a breeze, pretty straight forward no hassle.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly! and very helpf
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the two men that set up my tv were wonderful patiant, helpful, knowledgeable. thank you
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Very Cordial.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV mounted and connected quickly. Answered all questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed our television. Set it up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super guys. Really know there job. Very knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Prompt & Efficent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both individuals were Excelllent! They were also very polite.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Gekk Squad Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and Sonos quickly and efficiently
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed TV on wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, Knowledgeable, helpful. ..................................
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tommy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent professional installation. Quick. All should be like him.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a TCL 65” Class 5 Series Smart Roku TV to replace a TCL 55 inch series 4. I had the Geek Squad install and set up my old multimedia and new OTA DVR units, as well as an additional new TCL 43” Class 5 Smart Roku TV. All wirelessly. Everything is working seamlessly between all units. The two young men were very knowledgeable, and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived when promised and did a quick and professional installation. Very efficient and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not very techie. Geeks explained everything and we're very patient while teaching us to operate the TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
So happy the Geek Squad could save our marriage!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young men who came in to mount and connect our new TV were so professional and fast! They were there exactly when they said they would be there and were so very polite. I am so happy this service was available. And the cost was so reasonable (a whole lot cheaper than the divorce would have cost if my hubby and I would have tried to do this together, lol).
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
