Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    Two knowlegeble guys!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my 65" TV I knew that they'd deliver it, but I also ordered a speaker bar w/woofer and a wireless headset, so I signed up for the setup. The guy at the store wasn't sure that the setup would allow two things working to the tv at the same time, and I might have to plug/unplug one thing at a time. The two guys talked it out, came up with a solution and both things work at the same time without a manual change, I'm a happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A professional , courteous and friendly guy. He was the best. I am not technical advanced and it would have taken me all day to accomplish what he did! lol!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    service that was professional and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was for installation and setup of a 4k Roku TV from TCL. The installers came on time and were friendly and professional. Good to get what you expect from service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quick, very helpful. Set up our cable to the new tv, and showed us how to use this smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with professionalism

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed correctly and with patience at my ineptitude of all things electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents removed my old T V and connected my new TV. They were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable, friendly, helpful, good, good, good, good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Top Notch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't the first time the Geek Squad has come to our house to install a TV. As usual, these guys take serious pride in their work. they take the time to tell you each step they are doing and why. Once the install is complete they go through the TV and the apps on the TV. they ensure that you absolutely have no questions before they head out to their next appointment. I highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a good job installing the tv and all the extra boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men connected the tv to all our devices and showed us how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered my Insignia TV in July, I am very please with the quality of this TV. Agents delivered and set everything up for me, explained how everything worked, They are the best guys at what they do. I love my new 43" TV, it was just right for me, and works perfect. The agents clean up after they finish and they are professional but also kind and very respectful. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was extremely helpful..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the time to explain the Tv and the operation of the remote ,making sure we understood how everything works. They were patient, friendly and I would not hesitate to use them again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocked and rolled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael did everything to set up a TV that was to big. He told me he'd take care of everything and he did, even the credit. If I ever have Geek Squad here again, I want him !! )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents quickly set up our new tv without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect in every way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were the best! very helpful & fun! will always use geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was totally satisfied with the projector install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph took the time to get everything about the projector set up on the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Professional Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very professional & quick to install... they gave clear instructions ... but I didn't write those down ... am struggling with the remote. Tv sound thru receiver does not turn on automatically every time as they said. And if I've had music on & want to turn on the tv ... I can't get the sound of tv to run thru system inside while music is on outside! Help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed! A great, clear bright picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad agents got the job done quickly and efficiently.

    I would recommend this to a friend