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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    Prompt and thorough set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt set up and instruction on operation. Available for additional questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was third party and was very knowledgeable. He took the time to update the tv without me having to ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original Delivery guy hurt his back and it didn’t look like my delivery was going to happen but Best Buy came through and found other Delivery people to make it happen. I was very happy for their effort to please the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad. They explained everything they were doing and why. They did not leave until they knew we understood how to work everything they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff installed the tv in a very timely manner and was informative about the new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my tv in no time at all. very profetional & curtious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys they sent to the install were very knowledgeable and I would use them again if I had a problem with my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected five TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected five TVs as requested. Offered helpful suggestions along the way. Cleaned up after work was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" tv iinstaled buy one...........geek squad wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was surprised tha one man could do this install. very professional. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set Up/Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and helpful. Great Job on install. Polite and done in a very timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up. The agent install the two new TVs move the old one so we could put the new one in set up the VCR as a CD players tuned up the sets to sync with my TV tower and Wi-Fi and now all the channels come in and I get great reception even recommended that I need a router so I went and got one now I got to get a gig squad back again to hook that up he says if I don’t give me more support it’ll be stable it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very knowledgeable Very patient (I’m in a wheelchair) Very complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad guys are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad never disappoints. New TV all set up and working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people came and installed the equipment and made everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze, pretty straight forward no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our television. Set it up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super guys. Really know there job. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick on installing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They placed the TV where we had a spot for it and hooked everything up. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad resolved all my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from my internet not connecting with netflicks to a beautiful picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and efficient and very respectful- thank you gentlemen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They eally know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "GEEKS" came in 7 did a terrific job setting up the TV. They were more than worth the cost.

    I would recommend this to a friend