Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, very courteous and extremely thorough.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a really good job connecting our t.v. They were very knowledgeable and explained everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know what I would do without my Geeks. The gentlemen came on time, hung our television and made a few adjustments. They both graciously answered all of our questions. I hope they both come back next time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional people. Conducted themselves respectfully. Did a great job & were fast. Would use again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that did our installation were great. They made sure all of our needs were met before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen who set up my tv were very well trained. Very helpful answering my questions. THANKS!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad installed my TV very well!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected all of the devices very well. They even had time to help my parents understand how to use the TV. My parents are in there 80's.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came in time did a fantastic job and explained all settings
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, great sound quality, great TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Troubleshooting Advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was a big help in setting up my recent purchase of a 4K television. While the Smart TV instructions are easy to follow, as this was my first smart television purchase I didn't want to improperly activate my tv, and during the install period the Geek Squad techs were extremely supportive. I'd highly recommend using Geek Squad if you have any concerns as to activation of a new purchase, as their technicians are very knowledgeable and helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad assembled tv and ensured all was working as desired. Great team!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and personable professional technicians set up my tv and sound bar. One drawback was that it seemed as though there was a separate charge for every minor thing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quality install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installer! Very nice, explained directions well. I would highly recommend the installer.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv installed quickly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were professional, on time and informative. I liked they cleaned up my cords.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very efficient. Spent a lot of time making sure all TVs worked after setting up new TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on time and installed each tv on the wall and made sure they were centered correctly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service staff on time work very fast at what they do
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was fast and informative.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very good at his job. We had no problem working our tv after he left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. We are not that c0mputer tv smart. She was very helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Well done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up the tv and gave easily understandable instructions on how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
