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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 18,776 reviews
  • Rated 5 out of 5 stars

    This install went very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were really up on their trade, and answered all my questions. The TV is still working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works out

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my TV and did an excellent job installing it and teaching me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/set-up techs were very knowledgeable and everything was done within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nice and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice. They worked quickly to get the TV set in its place, did the programming and showed me some things that I needed to know. Then they packed up and took away my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees mounted the TV and connected my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They get 5 star rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and very helpful in setting everything up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the Smart TV with no problems and was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor unpacked the TV, connected all the cables - including to my cable box - programmed the TV and remote(s). And did it all so quickly! Obviously a pro. Would definitely do this again if I could have the same tech! He even took the TV box and packing AND my old TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional in their work. Explained all functions of my new Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad was great! On time, professional and even wore protective covering over their shoes. FIRST CLASS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was started on time and all work was completed and all worked before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Installer was on time, did a great job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man was very courteous and he quickly setup everything and answered my questions. I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Dan and Nick went above and beyond my installation to secure a decent wifi connection when it was showing a 17 hour downloading time. I would have boxed the tv and returned it but his patience was to my benefit and I apprecitate it very much. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TCL 65” Class 5 Series Smart Roku TV to replace a TCL 55 inch series 4. I had the Geek Squad install and set up my old multimedia and new OTA DVR units, as well as an additional new TCL 43” Class 5 Smart Roku TV. All wirelessly. Everything is working seamlessly between all units. The two young men were very knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect .just what we wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting our TV to the wall ,it looks wonderful we're very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4k tv is great.. Picture like real life . The dynamic range and contrast looks like a photograph.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fast efficient and super friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful set-up; no issues; on-time with pleasant installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad was amazing. Set-up was completed in a timely manner and will diffently use them again.

    I would recommend this to a friend