Customer Ratings & Reviews

My installer was here on time, removed my old tv, and installed the new one. Absolutely flawless.

The agents set up tv and made sure it was functioning in all areas.

The squad came to hook up my mother in laws tv. They did a nice job and quick install.

Set up went well but nearly doubled the cost of the television with delivery fees.

The installers were here slightly ahead of schedule. They were professional, efficient and friendly.

These folks were just fantastic . Kept me informed, did everything I wanted in perfect time.

The Geek Squad did my installation and set everything up and it works PERFECTLY.

Very professional TV installation and set up. Glad I got this done. Spared me a lot of agrevation. Issue arose after installation, TV and cable box, and sound bar got out of sequence. Need to fuss with all three remote control boxes to get started. Very agrevating, not always the same issue. Cable box starts up okay, but need to power up with separate TV remote. Than I occasionally get a "no signal" so I have to fuss with the INPUT on the remote to get a signal. Sometimes I get picture with no sound so I have to fuss with the sound bar. This is a brand new set-up, I don't need all this agrevation.

the two young men that delivered my TV and installed it know a whole lot more than the sales staff. They were able to tell us about everything we needed and answered all of our questions about how to do things and access items on the TV and told us things about the TV that should have been told to us when we bought it in the store. You need to have them train the sales people on what to tell customers

Great installers. Professional and did a great job.

My last tv was installed by a neighbor a few years ago, but this upgraded model had more features. I contend it is worth the money because you want to make sure to ask important questions on what NOT to do with your tv, such as how to move it, where and where NOT to install it, and HOW to easily navigate around the onboard computer. If you do NOT hire GEEK, you may miss something important. DO NOT make that mistake......

Our geeks did a great job explaining how to use this TV, were patient with the questions we asked.

Employees were respectful of social distancing. Quick and efficient. Polite

I had to have Geek Squad come out to put it together. But the picture quality and sound are crisp and clear.

These gentleman were very nice and very helpful I really appreciate it

Very timely install and very knowledgeable regarding products. Was very open to answer questions throughout

For 90$ I had geek squad come to my house and professionally install my flat screen. Very satisfied

I was so glad i shoped at best buy they have a great customer service department. They helped me to replace a broken set, with a new one and set a trained friendly technician. To help set it up. I plan to always buy tvs from Best buy.

They sure know what they are doing showed me how to use everything and cleaned afterwords

Billie was great. Very knowledgeable. Explained everything very well.