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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad again was invaluable in making our new TV insulation a success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad easily set up this tv. They were helpful in explaining the function of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys! Better than my time Warner cable guy I paid to connect anything in my house lol! Efficient and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviceman was very helpful and knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my old tv and installed my new Sony tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, great sound quality, great TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I rent could not hang my tv on the wall and my cabinet was not long enough to use the legs on TV, This is perfect for the cabinet I have my tv on and love that it swivels. The guy from Geek Squad put it together in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job of hooking up by TV and soundbar, and they were very professional and very polite poet. I have decided that I will be buying more products and appliances from Best Buy because of the good customer service I get. Other places I have been buying appliances the customer service is not as good as it used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv and related devises well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were quicker and more efficient than I expected, especially in connecting related items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow were these guys great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I'd be able to hook up our new large screen TV. I didn't have a clue about what was involved. So I called Geek Squad since I've had a wonderful membership there for several years. They got me scheduled for the next day. Technician arrived on time and was very courteous. He did a great job hooking everything up but especially for doing all the programming and being sure we knew how to run it all. He was so nice! I'd highly recommend their service to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount and install TV over fireplace mantle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and set up my new TV and connected it to the rest of my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely have Geek Squad for future set up. Very professional. And Dustin was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your installer was very knowledgeable. His explanations were greatly appreciated, since I usually have problems setting up electronic equipment. He demonstrated all the features, including some that I didn't even know existed for the TV, and set up the streaming services for Netflix and Amazon. All in all, great service! I highly recommend the Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was set up and they did a great job explaining everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly! and very helpf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two men that set up my tv were wonderful patiant, helpful, knowledgeable. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did an outstanding job. Arrived as scheduled. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer, Cameron, did a great job and explained everything as he was setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick, friendly service. Explain equipment and how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected & setup my Samsung TV very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 big TVs and hid all ugly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing two - actually 3 (one small) in last few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Guys did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys were on time, and were very careful with our TV install. They were friendly the entire time, and were happy to answer our questions, no matter how little we knew of the technology. They double checked that everything was as it should be before they left.

    I would recommend this to a friend