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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tech Guys did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys were on time, and were very careful with our TV install. They were friendly the entire time, and were happy to answer our questions, no matter how little we knew of the technology. They double checked that everything was as it should be before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really needed the help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was fantastic. He and his partner were quick neat and professional! Gave us excellent tips. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is impressive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erik was very good at doing his job...very thorough and quick and answered my questions and gave me advice about operating my tv. He also advised me about getting a soundbar because the tv sound system was not good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from the Geek Squad knew immediately how the new TV needed to fit into my home theater system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing yhis tv on the wall and connecting the sound bar to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great. Set up my tv and attached all my stuff. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup the above quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor, Geek Squad, setup my 27" LG TV, Sony Blu Ray Disc & DVD Player, and sold me a Rocketfish 8 ft. HDMI cable for the Blu Ray Player. He said that was the shortest HDMI cable he had in his delivery truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation of my TV and Geek Squad did a wonderful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were real pros at setting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and his team were great!they set up the TV quickly and perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and set up tv to all devices. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Gentlemen took the old tv. Hooked up the new one and answered any questions I had. They wore foot protection, cleaned up boxes and packing materials, They were friendly, professional, and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed TV and Sound Bar very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service from tech who set up our tv would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TELEVISION IS VERY CLEAR. THE PICTURE IS EXCELLENT AS WELL S THE SOUND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I paid for the TV Connect and Setup service only because this was my first flat screen, smart TV and I was eager to learn how to use it. I love the Geek Squad (I also use them for computer problems) and they didn't disappoint - very quickly set everything up, then talked me through how to use everything; answering my questions thoroughly and patiently. I probably wouldn't need this the next time around, but it was handy this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and perfect installation. Would recommend having Geek Squad do installations..no heavy lifting or measuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cordial, knowledgeable, very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with the delivery date. Did not know about it until the day before. This threw off my schedule for that day. Aside of that, those guys who did the delivery and installation were top notch. Answered all of my questions and made sure it was running and tuned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job; neat, respectful, and it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service friendly thorough and everything worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I messed this up- geeks fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv, my lousy install on a wLk mount. They undid my mess and did it right! Great work!!!!

    I would recommend this to a friend