Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tech Guys did a Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech guys were on time, and were very careful with our TV install. They were friendly the entire time, and were happy to answer our questions, no matter how little we knew of the technology. They double checked that everything was as it should be before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Really needed the help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rob was fantastic. He and his partner were quick neat and professional! Gave us excellent tips. Thanks!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is impressive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Erik was very good at doing his job...very thorough and quick and answered my questions and gave me advice about operating my tv. He also advised me about getting a soundbar because the tv sound system was not good enough.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Efficient and knowledgeable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians from the Geek Squad knew immediately how the new TV needed to fit into my home theater system!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job installing yhis tv on the wall and connecting the sound bar to it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is great. Set up my tv and attached all my stuff. Very professional!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad setup the above quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trevor, Geek Squad, setup my 27" LG TV, Sony Blu Ray Disc & DVD Player, and sold me a Rocketfish 8 ft. HDMI cable for the Blu Ray Player. He said that was the shortest HDMI cable he had in his delivery truck.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installation of my TV and Geek Squad did a wonderful job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad were real pros at setting up my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric and his team were great!they set up the TV quickly and perfectly!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted and set up tv to all devices. Great Job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The installers were great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 Gentlemen took the old tv. Hooked up the new one and answered any questions I had. They wore foot protection, cleaned up boxes and packing materials, They were friendly, professional, and fast.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed TV and Sound Bar very quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service from tech who set up our tv would use again
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TELEVISION IS VERY CLEAR. THE PICTURE IS EXCELLENT AS WELL S THE SOUND.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I paid for the TV Connect and Setup service only because this was my first flat screen, smart TV and I was eager to learn how to use it. I love the Geek Squad (I also use them for computer problems) and they didn't disappoint - very quickly set everything up, then talked me through how to use everything; answering my questions thoroughly and patiently. I probably wouldn't need this the next time around, but it was handy this time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and perfect installation. Would recommend having Geek Squad do installations..no heavy lifting or measuring.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad cordial, knowledgeable, very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem with the delivery date. Did not know about it until the day before. This threw off my schedule for that day. Aside of that, those guys who did the delivery and installation were top notch. Answered all of my questions and made sure it was running and tuned.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did a great job; neat, respectful, and it all worked.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service friendly thorough and everything worked great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I messed this up- geeks fixed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv, my lousy install on a wLk mount. They undid my mess and did it right! Great work!!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
