Customer Ratings & Reviews

Cayce Awesome!!! Fast and straight to the stuff I need to know. Thank you, Cayce,

The GEEK SQUAD was supposed to be the one who connected up our TV, sound bar, and rear speakers. They send a contractor who did set the TV up correctly and the sound bar. The contractor looked at videos to try and figure out the rear speakers and boxed them up and told us they were not compatible. After much run around all the next week, we finally got the whole set all working. Definitely would not recommend the GEEK SQUAD, which is not a real GEEK SQUAD, but contractors who don't know what they are doing and have to watch videos to figure things out or not.

Great installers. Professional and did a great job.

This was a help us arrange our YV with Spectrum streaming, Apple TV, Fire Stick, Prime Video and XM radio. While teleworking here from DC my wife has gone from limited sight to very little sight so we were told Apple TV had the verbal feature and Spectrum had nothing to offer, would be our best bet. Within 30 minutes of the two Geeks leaving something happened and nothing worked the way they set it up. I called the cell number they had used to tell me their on way and no answer. So overall we are not happy with the Gerk TV folks.

my Geek Squad installed my tv and corrected issues that I have been having.

The Geek Squad technicians did a great job of unpacking the TV and assembling its stand. They also made the wireless connection to my Xfinity modem/router, installed the apps I wanted, and showed me how to use the TV's remote.

The Geeks came in and mounted our TV and hooked everything up and did a great job

The new TV installation and take-away of heavy old TV was seamless. Great service!

They arrived when promised and did a quick and professional installation. Very efficient and knowledgeable.

I had a new house built recently and purchased a new TV, washer and dryer and refrigerator from Best Buy. I also purchased a one year Geek Squad service agreement. Installation of 2 TVs, refrigerator and washer and dryer was flawless. TV installation was exceptional. Techs were very patient with all my questions since I’m not the most tech savvy person.

The techs did a great job installing my new TV, and recommended a stand that I should purchase, that would work best for the TV and cabinet in which it sits.

very knowledgeable! very patient explaining things!

I am not very techie. Geeks explained everything and we're very patient while teaching us to operate the TV.

Geek squad came in time did a fantastic job and explained all settings

Quick, efficient and helpful. Answered all questions. Addressed common questions before I asked.

Mario was great! He took his time setting everything up and explaining it to my mom.

The Agents hooked up our new 55 in Sony in minutes and taught us how to use all the features.

Your fellows know their stuff! The new TV was put in place and hooked up in no time flat!

A great tv great picture and sound it’s like you are right in the tv

The agents set up my 65 inch LG quickly. They were courteous, professional and knowledgeable.