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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, friendly efficient, knowledgeable, personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were on time and very informative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our tv and receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad have been to our house twice for setting up our smart tv and then when we bought a receiver they set that up for us as well. They were professional and knew everything that we needed. We have been very happy with our Geek Squad team. They were very knowledgeable as my husband and I are electronic challenge. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad assembled tv and ensured all was working as desired. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed very professionally. Answered all my questions. The install was very quick. Very well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great....price is kind of high considering how long he was there...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was very nice and helpful and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No substitute for experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV setup was excellently completed with the installers being Courteous and professional. When we ran into a problem in the wall, there was no problem finding and alternative position for the set up. Additionally, the (Geek) installer arrived on time with everything necessary to complete the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cory was excellent! On time....very professional, helpful, and did not rush thru the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue with the cable box that Spectrum had supplied me so the installation couldn't be completely verified . I was hoping since it was an issue out of my control the Geek Squad Tech would have scheduled to come back once I got another cable box.That didn't happen and I still don't know if everything is correct as I have issues from time to time. In general though I was impressed with the tech as all of this is out of my field.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was already mounted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was already mounted, I had the Squad come out to set up my new Denon receiver which was done quickly and efficiently, I was told I needed to purchase the mounting service for them to connect it to my TV. This required the tech to hook up the new arc cord he sold me from the truck. He did a great job all around I can't blame him for the mounting charge just seems like a ridicoulous charge to attach a wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER SET UP OF SMART TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of our new smart tv was efficient and very convenient. Great to know everything is working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough nice things about the guy and his help. Made life a whole lot easier for my Mom and for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great. We went in to get a new DVD player since we moved, ended up with new TV too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast and informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very good at his job. We had no problem working our tv after he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank goodness for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgable and had the tv up and running in minutes. and also advised to get a new sound bar and then went and got it for me and came back and installed it. it was a wonderful experience until 2 laters the tv died!!!@@!@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech moved out the old stand and TV and assembled the new one and setup the TV so I am able to use it easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV very well!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all of the devices very well. They even had time to help my parents understand how to use the TV. My parents are in there 80's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up tv and made sure it was functioning in all areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on tim, quick and efficient setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv delivery and setup. Quick and efficient install Explained function and reviewed setup

    I would recommend this to a friend