Customer Ratings & Reviews

Geek Squad has been good to me for several years. They are always very friendly and know their business.

The geek squad did a great job. Very professional

Dane took the time to explain all the features of this new set; he could not have been more helpful

The guys did a great job of hook up and were very knowledgeable.

Michael did everything to set up a TV that was to big. He told me he'd take care of everything and he did, even the credit. If I ever have Geek Squad here again, I want him !! )

A tv mount fora a smaller tv, installed to perfection by Mike and Mark, two GREAT Geek Squad technicians, has elevated my new tv so that a new sound bar will fit well under the tv. The mount was recommended by the guys and they were right. I am pleased with the whole process.

The agents installed Ok. But had to return to fix peoblem of no sound on some channels.

The Geek squad crew deilvered and set up my TV and made sure it was working. However, I felt like I had to ask almost all the questions about how to operate the TV with the new remote. They did not offer additional assistance other than making sure everything was working. I had many questions after they left that I feel like that I feel they could have provided the information for. I am still trying to learn the TV features and the remote features...which is much harder than having them provide the info. while they were here. My advice is ready with any questions before you let them leave.

Decent tv andvtge geek squad was on time and efficient

Had the Geek Squad come out and install my flat screen on the wall. Great service & good looking work.

Always top notch service. Very knowledgeable and courteous. Orlando was great.

The geek squad was very professional and took the time to show me how everything works

The Geek Squad did a great job setting up my new Sony tv!

The agents set up our tv and programmed it for us. They were fast and friendly.

The two gentlemen who installed our TV were very skilled, congenial, and considerate. They efficiently got right to work and answered all of our questions. They represented Best Buy in a most positive way.

Very good. Great service and outstanding personnel.

The agents were very efficient. It took only about 20 minutes to disconnect the old and install and connect the new tv. They did not have the connection wire for the VCR but looked it up on Amazon and showed me what to order. They took the old tv away and cleaned everything up before they left and showed us how to use the remotes, etc.

Good solid installation - techs were polite and did a nice job - cleaned up after themselves - recommended

Josh McAlister, the Geek Squad Tech was knowledgeable, helpful & very quick. He even offered me help with an incompatible CD/DVD player in order to make it compatible. In my opinion he went above & beyond, deserves a bonus, a positive write up in his employee record. He also invited me to call him IF I had any questions after his work. You can ask for more!!

The agent did everything expected and went above and beyond in instructing me and how to use my new TV. He was very personable and patient.