Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad is impressive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Erik was very good at doing his job...very thorough and quick and answered my questions and gave me advice about operating my tv. He also advised me about getting a soundbar because the tv sound system was not good enough.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted tv and connected all my devices quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, friendly and very knowledgeable. Would use them again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job setting up the TV. However, he did not immediately have a connection wire that was needed. He found one and was able to use it. I still give him 5 stars. He explained everything well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup everything, connected to Internet, short, but adequate, lesson using remote.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a good team that worked well together and communicated very well and we're all about the customer and getting things taken care of for my needs. And the delivery is actually early and committed a really nice ending of the day for me to get things done thank you delivery team.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad didn't like my internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents delivered my TV and took away my old one. Agents set up my TV but had a lot of problems with my internet server
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Television set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased television set up by the Geek Squad. I was happy with the setup and demonstration provided.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Dey my Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, polite, efficient, and friendly service. I would recommend the Geek Squad (specifically from Panama City) for any installation or in house service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tv install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon and Scott installed, set up and carried away my 65 inch tv. Wonderful!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad missed the mark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just needed to TV setup, programmed and connected to the receiver, Apple TV, etc. the installer said it was ready but we had to call and request they come back. We then learned that it was separate setups for audio snd video which meant 2 install charges. We were not hanging it, not installing a mount just setting it up. We have used them many times before and never had any problems. They resolved it but it took twice as long and costs more than originally planned.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Installation by the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jay called me the morning he was scheduled to tell me the approximate time he would arrive. He called me when I was he next appointment and told me when he arrive. Jay was on time, knew what he was doing and removed all trash. I needed 9 calves;wires with my old TV. Jay was able to eliminate 7! He was very pleasant and answered my questions. When he left he told me to call and ask for him if I had any problems!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV installation very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up was efficient and thorough. They explained the features of my new tv and noise cancelling headphones very well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation of 65" Samsung NeoQLED 8K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technicians did a great job of unpacking the TV and assembling its stand. They also made the wireless connection to my Xfinity modem/router, installed the apps I wanted, and showed me how to use the TV's remote.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Daniel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected our new TV and answered all of our questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a rather difficult 85" mount through a metal framed wall them into concrete block. The Geek Squad gents were fantastic from start to finish with product suggestions, mounting the brackets for the screen and Sound Bar, then programing all the peripherals that made the installation a great success. These guys know their business and aren't afraid to show up and complete the project.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad men were very professional and courteous. Appreciate that this service is available.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad solved my technical problems quivkly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents set up and hooked up everything to my tv. Explained usage to me
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Qick tv installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job well done in minutes ans set up done quickly for good seeing tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV INSTALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they did a great job! in and out. they replaced the old mount and put up the new one. Since the initial mount was recommended by the store (it could not hold my TV) they reimbursed me for it! People love saving money online but i'll tell you - there are some things that you can not save on and being able to go to a store for these things is why I would rather pay a few extra bucks at BEST BUY vs buying on AMAZON and hoping nothing goes wrong. JUST MY OPINION
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
