Customer Ratings & Reviews

They came on time (they actually called and asked if it would be okay to come early and I was happy about that) and installed in less than 15 minutes. This tv was too large for me to do it alone and I didn't want to damage it even trying so I appreciated their service. They kept me updated throughout the week and confirmed my appointment.

The agents were very knowledgeable. They were on time, it didn’t take them very long, and they took the mess with them. When they were done installing they took the time to answer my questions and walk me through the TV and sound bar features and capabilities.

The agents connected my TV and it is working well!

The AGENTS were GREAT NICE QUICK DONE !!! I’m going to keep on using this company for LIFE !!

The "excellent" is ONLY for the last 2 "geeks" that came out. They were very helpful. When I described my entire situation to them, they didn't understand why the first "geeks" didn't take care of it. They told me that the part I had needed was something they carry on their trucks. Guess your first group could take some training tips from the second !!

The agents setup my tv, connected all devices and made sure it was working before existing my residence.

The contractor was very helpful. He removed the old DLP tv very carefully. He inboxed the new Vizio from the undamaged box.After he unwrapped the Vizio, he immediately saw the cracks in 1/4 of the screen. Because the box was in pristine condition, we assume it was negligently packed and shipped by Vizio. He repacked the tv, and returned the broken Vizio for us. We are awaiting a replacement tv of a different brand. If Vizio cannot control shipping and packing a tv, we do not trust them to manufacture a tv.

they knew what they were doing and always confirmed with the client anything that they were doing

Great job. Very professional and fast as well as answering questions.

They make it look so easy. Plus they took a good deal of time to explain how things worked.

so far ITS A GOOD QUALITY PRODUCT GREAT PICTURE AND Netflix AND AMAZON PRIME TOO

The Agent placed my new TV on my stand and then programmed it for me. He was very professional. Also boxed up my old TV and picked up all plastic and paper leaving my living room clean.

The squad arrived on time removed the TV from the box put it one the TV table and connected the wires Cleaned up the packing and took the box it took all of 15 minutes and left but didn’t connect the surround sound and said it would be another 50.00 to do so I returned the surround sound back to the store

Geek Squad delivered and installed the TV and hooked it up to our devices. They discovered, however, that our WIFI signal wasn't strong enough to connect to the TV given where it was located in our old house. They offered to make recommendations for a new one and to come back at no additional cost to hook it up if we wanted. We agreed. Very pleased with the services provided.

Excellent TV with great sound quality and excellent picture

The two members of Geek Squad were very friendly, while being extremely professional. Great Service!

The guys were very nice. They worked quickly to get the TV set in its place, did the programming and showed me some things that I needed to know. Then they packed up and took away my old TV.

The Squad was very professional and quickly installed and explained all the features.

on time - big plus right stuff - with them big plus fast set up .... just great.

Agents did a great job setting up tv and sound bar