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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to have Geek Squad set up our TV... and VERY happy we did. He was efficient, knowledgeable, helpful, neat and all around GREAT delivery. Showed us some tips and helped us decide on better cables and the DVD player. Was honest and upfront about information regarding the TV. Helped us decide to purchase the extended warranty. Would NOT have wanted to set up this TV by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad t v set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are so smart and fast .easy task for them for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Individual did a great job setting up everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job. Set up quickly and was very very helpful explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was extremely professional and helpful setting up my new television. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional from delivery person. Was patient with me inshowing me deferent things my tv can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 installers from Geek Squad to mount and install my new tv. They were very neat and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed Ok. But had to return to fix peoblem of no sound on some channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sale experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks were just fantastic . Kept me informed, did everything I wanted in perfect time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set-up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual from the Geek Squad was knowledgable - offered tips for operation - answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was here on time, removed my old tv, and installed the new one. Absolutely flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and connected everything in a short amou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sure know what they are doing showed me how to use everything and cleaned afterwords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did great job. He was good person. Always courteous, friendly and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect a d clean installation. 100% professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual, friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient installation. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job with TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional TV installation and set up. Glad I got this done. Spared me a lot of agrevation. Issue arose after installation, TV and cable box, and sound bar got out of sequence. Need to fuss with all three remote control boxes to get started. Very agrevating, not always the same issue. Cable box starts up okay, but need to power up with separate TV remote. Than I occasionally get a "no signal" so I have to fuss with the INPUT on the remote to get a signal. Sometimes I get picture with no sound so I have to fuss with the sound bar. This is a brand new set-up, I don't need all this agrevation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money to pay for install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last tv was installed by a neighbor a few years ago, but this upgraded model had more features. I contend it is worth the money because you want to make sure to ask important questions on what NOT to do with your tv, such as how to move it, where and where NOT to install it, and HOW to easily navigate around the onboard computer. If you do NOT hire GEEK, you may miss something important. DO NOT make that mistake......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were here slightly ahead of schedule. They were professional, efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and took care of the installation promptly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad guy called in advance and arrived right on time. He was knowledgeable, efficient, professional, and personable. He delivered and set up my Sony 55” OLED TV, a Sony 3 channel sound bar, and a Sony Blu-Ray player, and walked me through all operation procedures answering all my questions along the way. I have used the services of the Geek Squad in the past and have always been pleased!

    I would recommend this to a friend