Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job of installing, setting up and explaining to me my 2 new smart TV's.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
New Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New TV set up properly, connected and new remote explained thoroughly. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the geek squad. They explained everything they were doing and why. They did not leave until they knew we understood how to work everything they installed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad setup the above quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trevor, Geek Squad, setup my 27" LG TV, Sony Blu Ray Disc & DVD Player, and sold me a Rocketfish 8 ft. HDMI cable for the Blu Ray Player. He said that was the shortest HDMI cable he had in his delivery truck.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
thank goodness for the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very knowledgable and had the tv up and running in minutes. and also advised to get a new sound bar and then went and got it for me and came back and installed it. it was a wonderful experience until 2 laters the tv died!!!@@!@
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
So happy I did this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and fast set up! The two who came out to my house were very friendly!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wow!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Guys know thier **it! They hooked up everything in a day and filled me in on how it all works.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They mounted my tv to the wall very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and safety conscience. They were great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV Setup and demonstrated clearly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad swapped out existing TV, and cable/DVR and hooked up new TV. Remotes were programmed and the TV functionality was demonstrated. All good on this front
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thorough knowledge of TV and cable service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was thorough with set-up and making sure you knew how to operate the TV before they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did a excellent job...if you want first class work. Go with Best Buy to install your TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad saved the day.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything got connected quickly and efficiently. They spent the time merging remotes, making the connection with WiFi and asking what we watched, used. Made sure the dvd etc were connected. I was thrilled with the service, care and neatness they exhibited. Another gold star for geek squad service. Best investment we got in try’s.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful, punctual in setting up my purchases and installed very quickly .
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD VISIT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad installed my systems efficiently and effectively. They arrived on time and worked expediently to finish the job!! They were very customer friendly....
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GraniteCoveBigSur
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ivan and Brandon amazing, professional... rate them 10/10!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung 65 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very satisfied with the set up of my 65 inch Samsung tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A professional , courteous and friendly guy. He was the best. I am not technical advanced and it would have taken me all day to accomplish what he did! lol!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job of setting it up and how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eat friendly COVID safe. Did a great job of setting up my tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
NICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great did everything I needed them to do
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
