Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was just awesome tv works great service was excellent!!!
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For 90$ I had geek squad come to my house and professionally install my flat screen. Very satisfied
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
total tech lg tv install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.called when on his way was on time very experienced at his job helped me with apps to download to tv for stars and lg channels told me to call him if I had any problems but everything worked just fine.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a good team that worked well together and communicated very well and we're all about the customer and getting things taken care of for my needs. And the delivery is actually early and committed a really nice ending of the day for me to get things done thank you delivery team.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV connect great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient knowledgeable was able to connect all components
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad worked quickly and efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents arrived on time and was very professional and hooked up my new tv to my sound system and my cable box and also explained how everything worked together and how to operate my system. They were experts in their field and I would recommend them to my friends however I would like to mention reaching anyone at Best Buy’s is impossible and I tried to many times!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad techs were terrific!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 techs were on time, very helpful and knowledgeable!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did Job WELL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Agent performed the Required Tasks Well and did Superior Work!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad taught an old dog new tricks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was totally confused with our new Samsung TV. No wording on remote and smart tv set up - wow. Cameron from the Geek Squad set everything yup and took the time to make sure I understood the set up and functions and synced our cable remote and soundbar remote to make everything easier. I would never buy a TV anywhere else. The extended warranty is affordable and the setup cost well worth it. Thankyou
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joe delivered the TV, was efficient and very knowledgeable. Answered all questions we had without hesitation. Jared fixed up our printer, absolutely a sweetheart. He knew we were having difficulty with a delivery and called later that evening to see how we made out with it. Thank you Jared the world needs more people like you!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Prompt, professional and polite service as usual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.prompt, professional & polite service On time, knew what he was doing and courteous
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Crisp picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to have Geek Squad come out to put it together. But the picture quality and sound are crisp and clear.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Seamless and very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very timely install and very knowledgeable regarding products. Was very open to answer questions throughout
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivery & installation of TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived as scheduled to delivery and install tv. Attached all connections and very helpful in explaining how to use upgraded (smart unit) tv, answered all my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Mary Likes her New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far ITS A GOOD QUALITY PRODUCT GREAT PICTURE AND Netflix AND AMAZON PRIME TOO
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perhaps could have done myself, but was worth to have it done correct and not have to worry about it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad mounted my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent did everything right. very professional and nice
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Help when I needed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just getting back from the hospital I was not physically able to connect and set up my new television. I called the Geek Squad and they gave me an appointment and sent Chris out to unboxed the television mount it on my wall connect and program it. Chris first explained what he was going to do it then did it in a very polite and professional manner. Great job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super great Geek guys! First delivered tv was defective which Travis immediately pointed out and ordered replacement. Jason delivered replacement and was super nice changing my appointment time to accommodate a doctors appointment.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
quick installation of our tv & a new router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected our TV to all our devises and our various apps.They also recommended a new router which we purchased(the one they recommended was on sale to!) This improved our WI-FI for all of our devises and TV's.We use to have trouble with our I-phones in the basement but not any more.Over all they did a great job and answered any and all questions that we had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
