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Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected everything. They were knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed my 55 inch TV quickly and professionally. Excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV and set everything up efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, conscious of my well being by wearing masks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Set Up Team We’re great. Easy to work with. Enjoyed the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They came in, set up everything, cleaned up behind themselves, and showed me how to use the device. They also gave me a number to call anytime if I have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C3 installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time. Helped me move old TV and installed new one no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three cheers for the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were fantastic! They connected our equipment, streamlined the user process, and gave recommendations to make it easier. I will definitely call them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After mounting, they stuck with it until it was OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent went the extra mile to make sure my TV was working correctly after it was mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having recently purchased a 65 inch television we didn't want to just trust throw anything up on the wall without making sure it was done correctly. So we had geek squad come out and install the tv on the correct mount. It wasn't something my husband fully agreed with but knowing it gave his wife peace of mind that this expensive tv just won't fall off the wall he was all for it (besides it was his tv lol).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did not set the tv up the delivery men did. I wish they did as we had great experience with them in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job done putting up the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it cost me some, it was much better to leave it to the pros. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Corrected mistakes made by previous installation. Very happy with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were fast, knowledgeable and responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure everything connected to each other Answered my questions thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY 77 INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COURTEOUS, PROFESSIONAL EXCEPTIONAL SERVICE. HIGHLY RECOMMENDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Precise Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad came to the rescue He mounted my 43” smart tv to the stand and connected all of my apps to the television He was punctual courteous and very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad installed my tv nicely and worked clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed both my devices and made sure each device worked. they work cleanly and quickly taking all trash with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS was on time, worked diligently, walked us through basic instructions and cleaned up. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, very efficient and answered many questions. He was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, very courteous,did good job setting up equipment.

    I would recommend this to a friend