4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices connected quickly and correctly great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they did a great job setting up the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 2 tv's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation on 2 TV's was the best hands down over even handymen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the Price for Big Items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys promptly unboxed my new replacement set, repacked the defective unit and saw that the new set was operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly. Tech were nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad didn't really outstanding job and were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up Is A Great Convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is reassuring to have a tech install the product and verify that all is in order before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time and provided info above and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came on time, set up the television, answered all my questions and gave me a few hints and shortcuts for use with the television. Also, provided me with some suggestions making my new television experience a little easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job, however they weren't very personable. Came in set up TV and gone. Removed box and packing material after they set-up TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable about the product and setup went like clockwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, very professional and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, was on time, explained everything we asked about, set up tv working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient, got the job done! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted our new TV and showed us how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent Communicator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent, efficient, especially admired that Sr. Agent Grimm tutored his apprentice with respect and care. Highly advise requesting his services .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to the house and got everything set up for us, no issues and made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech. Were fast and friendly took time to explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had the tv up and working very quickly. Tool time to w me the ropes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. Employees were wonderful! Install went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs. connected the tv and showed me how to operate it.

    I would recommend this to a friend