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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home setup was excellent, I did appreciate the assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my wife's new TV and DVD installed in a jiffy. All of them running from one easy to use remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All is good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was seamless for the experienced Geek that was sent to my home. Very Impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that delivered and installed our new 85" tv were super great! They kept in touch with us about what time they would be at our house and when they got there they were very careful bringing it in and then installing it. They made sure we were shown all about it before they left. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for first time smart tv purchase. Tech was great at teaching me how to use it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and connected my tv to all devices. Were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T>V> INSTALLATION BY Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great T.V. and a GREAT INSTALLATION by Best BUY! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad mounted the tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.12.22, Anton arrived on time, very polite and professional. The agents mounted my tv and devices. It was a 2nd installation as the agent on 4.5.22 was very anxious and in a hurry to leave without mounting the 2nd tv as it already had the brackets attached. We had to pay an additional install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we purchased a 70" TV, we paid to have it delivered and installed by the Geek Squad. They showed up on time and had it working in no time at all. They were knowledgeable, professional, and friendly. They explained all of the functions on the TV and also cleaned up after themselves. I would not hesitate to use them again! Very happy with the service and well worth the extra money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were very professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered on time and did an excellent installation for TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techician was extremely helpful with the entire installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV. As a result one of our friends bought one. Another is going to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went very smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV setup went very smoothly. Installers were courteous, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked up to and patiently showed me how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and service were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed my old TV and installed the new one without any issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very fast & knowledgable I would recommend them for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Home Entertainment Center was connected quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that set up my TV wAs awesome. They made sure all aspects worked before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included for me in the cost of purchase so I have zero complaints. They did a great job.

    I would recommend this to a friend