4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 18,776 reviews
  • Rated 5 out of 5 stars

    Professional did a great job installing my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad on time New exactly what to do Professional great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installtion. You made my life so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers followed the CDC guidelines and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who did install were over the top professional excellant at there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professionally installed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very helpful and professional. He gave us instructions on the use of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are professional and courteous. They answered all our questions and were very patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, professional, very neat work. Explained everything to us about our Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my tv, answered all my questions, arrived on time. Service was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were amazing very professional and helpful about how everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an LG 70" smart TV. Because of some ongoing back problems I had the Geek Squad deliver and set up the TV. The guys were exceptionally fast. They hooked up my sound bar, apple TV and my DVD player to the new TV. They even moved my old TV to another room for me. I will be using the Geek Squad again. Great work guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great Geek guys! First delivered tv was defective which Travis immediately pointed out and ordered replacement. Jason delivered replacement and was super nice changing my appointment time to accommodate a doctors appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up crew was great , show me how work roko, feature of my lg 4K tv answered all my .?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV set-up was quick and easy. I would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job fast and quick polite and friendly neat and well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT EXPERIENCE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly. Very knowledgeable and professional installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable and did a good job in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men that set up my TV did a great job, very professional. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teach

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Sony 65 inch TV and set it up. They also took my old television. I am very happy with their work and also am pleased with Total Tech. If I have a problem they will come and help me, no matter how simple or complex. This is very helpful for a 78 year old women.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    YEs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that set up sons smart tv was very helpful. that was on saturday, February 26th.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very efficient and prompt at settin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up our TV and even adjusted and fine. Tuned the color and clarity of our other TV.

    I would recommend this to a friend