Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Satisfactory setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad crew deilvered and set up my TV and made sure it was working. However, I felt like I had to ask almost all the questions about how to operate the TV with the new remote. They did not offer additional assistance other than making sure everything was working. I had many questions after they left that I feel like that I feel they could have provided the information for. I am still trying to learn the TV features and the remote features...which is much harder than having them provide the info. while they were here. My advice is ready with any questions before you let them leave.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Teach
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my Sony 65 inch TV and set it up. They also took my old television. I am very happy with their work and also am pleased with Total Tech. If I have a problem they will come and help me, no matter how simple or complex. This is very helpful for a 78 year old women.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Angel the technician was amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angel the technician set up all of my equipment. TV, sound bar, DVD/CD player, etc. programmed all of the streaming services. Gave me a lesson. Very patient. Removed all of the old appliances for recycling. She was delightful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Worth the Price for Big Items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys promptly unboxed my new replacement set, repacked the defective unit and saw that the new set was operational.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eat friendly COVID safe. Did a great job of setting up my tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung 65 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very satisfied with the set up of my 65 inch Samsung tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
dane was helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dane took the time to explain all the features of this new set; he could not have been more helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They mounted my tv to the wall very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and safety conscience. They were great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an excel job helping me set up and use my new Samsung 43” 8000 series LED UHD TV in my bedroom. He took the time to go over with me all the services it offered. He was very patient! Thank you Geek Squad!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a rather difficult 85" mount through a metal framed wall them into concrete block. The Geek Squad gents were fantastic from start to finish with product suggestions, mounting the brackets for the screen and Sound Bar, then programing all the peripherals that made the installation a great success. These guys know their business and aren't afraid to show up and complete the project.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Geek Squad come out and install my flat screen on the wall. Great service & good looking work.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad top notch delivery and installation!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad delivered and installed the TV and hooked it up to our devices. They discovered, however, that our WIFI signal wasn't strong enough to connect to the TV given where it was located in our old house. They offered to make recommendations for a new one and to come back at no additional cost to hook it up if we wanted. We agreed. Very pleased with the services provided.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, efficient, got the job done! Would highly recommend!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed 2 tv's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation on 2 TV's was the best hands down over even handymen
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician mounted our new TV and showed us how to use it
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Installation by the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jay called me the morning he was scheduled to tell me the approximate time he would arrive. He called me when I was he next appointment and told me when he arrive. Jay was on time, knew what he was doing and removed all trash. I needed 9 calves;wires with my old TV. Jay was able to eliminate 7! He was very pleasant and answered my questions. When he left he told me to call and ask for him if I had any problems!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that delivered and installed our new 85" tv were super great! They kept in touch with us about what time they would be at our house and when they got there they were very careful bringing it in and then installing it. They made sure we were shown all about it before they left. I would highly recommend them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech. Were fast and friendly took time to explain everything
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All went well. Employees were wonderful! Install went well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Lg g3 oled 77inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the stand and it awesome they had a deal if got the tv you got the stand for free best buy is awesome best buy was very professional when they installed my 77inch g3 oled keep up the good work
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
