Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
So happy I did this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and fast set up! The two who came out to my house were very friendly!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they knew what they were doing and always confirmed with the client anything that they were doing
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and knowledgeable. Installed my TV quickly and they were very helpful in setting the connections and use of the remote.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installing my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up my tv very quickly and smoothly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional,Patient, Knowledgeable, and Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They pretty much were the best 2 people I have ever had working in my home in any capacity. I was so grateful for the purely positive experience and also kinda surprised if I am being honest. Great workers are difficult to find, especially these days. Their work ethic was exceptional. Thank you Robert & Bryan
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tommy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex from Reno NV delivered and setup our Samsung S90C TV. Called us to deliver early and did an amazing job. Spent time with us to help with settings. Will recommend him to everyone
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents hooked up to and patiently showed me how to operate it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Good job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job, however they weren't very personable. Came in set up TV and gone. Removed box and packing material after they set-up TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two members of Geek Squad were very friendly, while being extremely professional. Great Service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent delivered on time and did an excellent installation for TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad checked my AVR/TV connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped to check my setup and made sure everything was connected correctly. My problem had to be referred to Sony. He very thorough.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV INSTALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they did a great job! in and out. they replaced the old mount and put up the new one. Since the initial mount was recommended by the store (it could not hold my TV) they reimbursed me for it! People love saving money online but i'll tell you - there are some things that you can not save on and being able to go to a store for these things is why I would rather pay a few extra bucks at BEST BUY vs buying on AMAZON and hoping nothing goes wrong. JUST MY OPINION
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a 32" to a 55" and couldn't be happier! Samsung makes great tv's and watching things that are 4k on a 4k TV doesn't get any better! Fred from Geek Squad showed me that and told me when you're in the store that's why all the TV's look so good. It's true! It was great working with Fred and I would recommend his services to anyone.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Friendly and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were friendly, professional, and knowledgeable. Set-up of my 65 inch tv and connection of soundbar was done efficiently and they took time to answer my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV Setup and demonstrated clearly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad swapped out existing TV, and cable/DVR and hooked up new TV. Remotes were programmed and the TV functionality was demonstrated. All good on this front
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job of installing, setting up and explaining to me my 2 new smart TV's.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Easy delivery and set up by the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a straight forward delivery of an OLED TV. The squad moved my old plasma upstairs and placed it as requested. The new OLED was unboxed and set up as expected on an entertainment center. The squad went through the TV features with me and assisted me with all my questions. Great service provided!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very efficient and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted and connected my tv to all devices. Were very knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents had the tv up and working very quickly. Tool time to w me the ropes.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our technicians were very professional and dis an awesome job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
