Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great job, was on time, explained everything we asked about, set up tv working great
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Top Notch Guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were awesome! On time, warm and friendly, competent, thorough, explained what they were doing and why. Informative and kind. We enjoyed the experience so much, really enhanced the enjoyment of our big screen TV purchase which was for my 101 year old mother in law who also enjoyed them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thorough knowledge of TV and cable service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was thorough with set-up and making sure you knew how to operate the TV before they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an excellent job of setting the TV up Also, help explain the features of the TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Set Up Bravia QLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In dealing with a much older Sony Sound & DVR Player, there were some issues that required a second visit. However, they are all fixed now and so the complete system works great again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
My new TV installed by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job. I will definitely recommend them to all my friends!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was awesome... helped me understand my TV... thanks
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
First time using Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased an LG 70" smart TV. Because of some ongoing back problems I had the Geek Squad deliver and set up the TV. The guys were exceptionally fast. They hooked up my sound bar, apple TV and my DVD player to the new TV. They even moved my old TV to another room for me. I will be using the Geek Squad again. Great work guys!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional and On Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and on time. recommendations were helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wow!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Guys know thier **it! They hooked up everything in a day and filled me in on how it all works.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did a excellent job...if you want first class work. Go with Best Buy to install your TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Home Entertainment Center was connected quickly and efficiently.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.knowledgeable and did a good job in a short amount of time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Sony Bravia Lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a lemon. I had the Geek Squad out three times. Replaced the back, controller inside the TV, mother board 2X. My 60 return had expired,but they took it back anyway.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time, friendly and knowledgeable. He installed our tv and verified all was working well. He also installed our router/modem and even checked our existing tv hookup to be sure everything was as it should be.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was on time and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two geek squad members came. They placed our sandbox supports under where the two TV legs would go very carefully. They helped us with the Wifi and the Google apps on the TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were pleasant, professional and very knowledgeable. I was so pleased that they took the time to walk me through operating the new remote. They also were kind enough to take all the packaging with them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason and his team were incredibly helpful and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Ring bell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ion time and did an excellent job..polite and informative
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad was friendly and efficient as usual.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quick and efficient set up, and they answered any questions that I had
This review is from TV Setup, 56” to 90"
I would recommend this to a friend