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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great job of moving this old TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took my old 32" Samsung TV and moved it to my bedroom to make room for my new LG 55" TV. The technician was courteous, friendly, knowledgeable and happily move my old TV and hooked it up to assure it was working properly. Thank you Curtis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the TV connected and showed us how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Best was the Geek Squad. The 2 were excellent. Recommend Brad and Dustin highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsungtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was delivered and setup was done very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from the Geek Squad TV Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did a very good job connecting and setting up my new Sony 43” Class X80K Series LED 4K HDR Smart Google TV. He arrived right on time, was courteous, and answered all my questions efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were worked quickly and were very knowledgeab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv's and connected them to Spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV, Bose system, sound bar, Tivo, Amazon Fire TV were a mess! Cables and cords tangled in such a mess that I couldn't figure out what was what. These two young gentlemen came in and put everything in order and reconnected the Bose system as well as programming the Harmony universal remote to run everything. I think it was all done in about an hour. The cables & cords were tied up and everything is orderly. They were terrific......worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew set up was very fast and very Geek professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and they did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job and explained everything very well making it easy to use and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivers again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered our new Samsung TV on time, hooked up all of our existing equipment and were done very quickly. Best of all, they hauled off our 22 old 27" behemoth TV with the built-in DVD and VHS Player. It was part of our Annual Membership, so it made sense to take advantage of this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to have everything hooked up and mounted correctly . Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job installing my new TV, and recommended a stand that I should purchase, that would work best for the TV and cabinet in which it sits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Seevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas was excellent!! He was knowledgeable & had the tv set up quickly, hooked up the Blu-ray player & helped me set up my streaming apps!! He explained how to move between the Tv & streaming apps to my Cox cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected all my devices quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the installation was delayed the set up was fast, courteous and thorough, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here when they should have been and did great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brendon was fast and knew exactly how to proceed with installation and connection of other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that delivered and set up our TVs were fantastic. They spent the time to set up our streaming channels and taught us how to use all of it. They were polite, pleasant, and extremely patient. We couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that delivered and set up our TVs were fantastic. They spent the time to set up our streaming channels and taught us how to use all of it. They were polite, pleasant, and extremely patient. We couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must! Im glad I added this. Drivers were awesome they did amazing with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional young man.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job - quick, good attitude, and very professional.

    I would recommend this to a friend