4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great installing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job and patiently showed this old guy how to use my setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing was done to our satisfaction and is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with the service provided

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and friendly staff. Installation of the TV was quickly set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for actually hanging a projector screen. The crew they sent out was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in did there installed tv very could not ask for any more..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome setup service! Tech knew exactly what he was doing with no issues or problems. Took a lot less time than I expected. As part of the service Tech brought my old TV into another room in the house and set that up too. Outstanding!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this TV perfect visual the color is so clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and tuner.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job! They were there to help and they sure did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel the technician was amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angel the technician set up all of my equipment. TV, sound bar, DVD/CD player, etc. programmed all of the streaming services. Gave me a lesson. Very patient. Removed all of the old appliances for recycling. She was delightful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They came in, set up everything, cleaned up behind themselves, and showed me how to use the device. They also gave me a number to call anytime if I have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were persona and professional. Obviously experienced. Quick and efficient,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV/sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake and Cole were awesome! They were both professional and did an excellent job installing the mounting bracket and sound bar. Cole was in training and Jake was giving him great instructions and leading him to be a top agent. His patience and leadership skills are to be commended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all my questions and showed me how to use all equipment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. Always professional and always resolved any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation Excellent Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing the TV in a very professional and quick manner. I am so happy and pleased with the work they do. they also provide additional information regarding reception, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excel job helping me set up and use my new Samsung 43” 8000 series LED UHD TV in my bedroom. He took the time to go over with me all the services it offered. He was very patient! Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were great. Quick & efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Connected my TV and components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV delivery and install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed by LG77” OLED TV. Did a very good job. Setup all my inputs and even took away my old tv (free as a perk of TotalTech membership). The delivery cost as much as just getting a TotalTech membership so I get some extra benefits for at least a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us find a part which would enable us to fit the TV on our cart. After that all went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional team set up my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team showed up on time and were friendly and professional.

    I would recommend this to a friend