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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 18,775 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we purchased a 70" TV, we paid to have it delivered and installed by the Geek Squad. They showed up on time and had it working in no time at all. They were knowledgeable, professional, and friendly. They explained all of the functions on the TV and also cleaned up after themselves. I would not hesitate to use them again! Very happy with the service and well worth the extra money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done on a timely manner. Knew his stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth every penny and even more IMO.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time. They were professional, knowledgable, and friendly. You couldn't ask for anything more! They even gave me some helpful hints about switching from satellite TV to streaming. I was doing it the long way...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very efficient and personable. Service was performed as expected and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they did an excellent job with the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made set up super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so nice not to have to hassle with setting up my new tv. Even though The Geek Squared made it look so easy. They were fast, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery and setup was perfect. The agent was very knowledgeable and work was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to set up my TV arrived on time and completed the set up pretty quickly. They walked me through the things they could for using the TV (my internet connection wasn't the best at the time) They did tell me things to do and set up once my internet was fixed. Overall they did a graet job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoroughly professional customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-person team installed the wall mount and large flat screen with professional precision, then set up the remote and expertly walked me through the operational process. Although the service is costly, it's comforting to know at the outset how everything works and that the installation has been done correctly. The Geek Squad members were on time, friendly, and thoroughly accommodating. An excellent customer service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surpassed my expectations with the Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were on time, early in fact. Went above and beyond my expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two-man crew were excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were courteous and knowledgeable. I would use them again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All went very smoothly and I am quite satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mounting was necessary and the installation was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went very smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV setup went very smoothly. Installers were courteous, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and suggested positions. Well qualified Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and service were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed my old TV and installed the new one without any issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech went above and beyond to make th installation great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, quick and easy, and am glad I spent the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV. As a result one of our friends bought one. Another is going to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Six Star Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There aren't enough compliments. The technician was prompt, friendly and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job and answered all our questions.

    I would recommend this to a friend