Customer Ratings & Reviews

The agent arrived as scheduled to delivery and install tv. Attached all connections and very helpful in explaining how to use upgraded (smart unit) tv, answered all my questions.

A++ service. The serviceman was very professional and connected the tv within 15 minutes so I was able to resume watching tv and dvd's.

The gentleman who set up my tv were very professional and took their time in doing so. I would highly recommend them. They were pretty much on time and called to let me know when they would Arrive at my house.

Agents were friendly and helpful in mounting my TV!

This is a great connector for a beginner. I am pleased with Best Buy's help with this.

The crew were great and fun to work with. Timely and efficient.

Because of back issues I was unable to carry my large new TV upstairs so I got the Geek Squad to install it for me. These guys were real pros. They had my TV unboxed, set up, and connected to my devices and the internet in less than 30 minutes. They even programmed my remote and hauled away my old TV!

Installer was very familar with the product. Installed it quixkly and it works perfectly.

The agents installed my tv to all of my existing devices.

The expert Geek Squad installed 65” Samsung TV very quickly. Very satisfied!

The install guys were great and did everything I asked to make the tv look perfect.

The Geek Squad agents were fantastic! They connected our equipment, streamlined the user process, and gave recommendations to make it easier. I will definitely call them again.

mount was fine. could not hook up all devices initally because we did not have proper cable box

Crew did an outstanding job setting up but did not leave a manual of how to do things.

The two technicians were very efficient in unpackaging and setting up the TV.

The techs did a perfect delivery, mounting, wiring, and orienting me to the operations

Purchased 65' Samsung 65' TV and 2 days later Brandon and Matt were here with the TV and ready to install it. They were very personable and very efficient at there job. They cleaned up every spec of residue from the packaging and explained the full operation of the TV. They paired the set to my cable remote and made sure everything worked perfectly and we understood how it worked. Both men came from the Blaine MN store

The agents mounted my TV and sound bar. They had to come back twice because the screen was crooked. The straightened it a bit and realized that the cabinet was not straight. They were pleasant. i also felt that the younger installer was not as careful as he should have been due to Covid. I realize that he was still learning. Neither the TV not the sound bar came with any written directions.

As always the Geek Squad came to the rescue He mounted my 43” smart tv to the stand and connected all of my apps to the television He was punctual courteous and very knowledgeable

I got the stand and it awesome they had a deal if got the tv you got the stand for free best buy is awesome best buy was very professional when they installed my 77inch g3 oled keep up the good work