Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Rep came out to the house and did a great job in getting my TV back up and playing
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Smart TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very efficient and patient with all of our questions. He made sure we understood how to work everything with the TV before leaving.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
on time and finished quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hector was on time, set everything up and was very professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT EXPERIENCE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went smoothly. Very knowledgeable and professional installer.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service very professional I would recommend for anyone
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD INSTALLED OUR NEW TV VERY PROFESSIONALY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 65" TV was delivered at the specified time by two VERY COURTEOUS YOUNG MEN. They did the set up quickly and with very professional knowledge. We have been 100% satisfied with our product and with the service. KEEP UP THE GOOD WORK!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation of tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who came was very efficient, helpful, and pleasant. He answered all questions and concerns we had
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the Rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had my wife's new TV and DVD installed in a jiffy. All of them running from one easy to use remote.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
All is good!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was seamless for the experienced Geek that was sent to my home. Very Impressive.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
On time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my tv, answered all my questions, arrived on time. Service was excellent
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that set up my TV wAs awesome. They made sure all aspects worked before leaving.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted and connected TV quickly and professionally
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
65” Sony OLED television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two individuals who set up my television and hooked up my surround sound etc are a credit to Best Buy. Very knowledgeable and professional with the work they performed and explained everything along the way. Recommend highly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed tv and educated me on how to use it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Patience with an elderly client
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech carefully explained to us how to use the features of the tv and he straightened up our DIY setup. AND returned a call on a question that arose after the had left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price for first time smart tv purchase. Tech was great at teaching me how to use it all.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
couldn't have gone better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent patient performance (installation) by a true professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great except the headphones are not connecting with the TV. Would like a follow up to get them connected.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our TV/sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jake and Cole were awesome! They were both professional and did an excellent job installing the mounting bracket and sound bar. Cole was in training and Jake was giving him great instructions and leading him to be a top agent. His patience and leadership skills are to be commended.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very efficient and thorough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adam did an awesome job setting up our new tv and hooking up our computer.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
