Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service...arrired on time spending an hour with us setting up the TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents assembled my TV stand and set the TV up and one device (DVD) .
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up my TV and remote, demonstrated the products, and answered my questions. Good work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad installed TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed TV and all connected devices and left. Installer did leave phone number where he could be reached anytime. Had to call him a couple of times to understand TV. He was always helpful!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great buy! Meets my need and I enjoy it.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set the tv up myself. It was simple. Great picture with great sound.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Second time is a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The initial install went well or so I thought before I could not locate the DVD icon that had been set up on my menu. The Geek squad came out again & this time not only set it up but spent time explaining the hows & whys & where to find the manual using the remote. I would make sure you have a complete understanding when it is initially installed. The second installer spent additional time hiding some wires from view.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set-up and Connect TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. Went above and beyond to set-up DVD player and explain procedures.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
guys were great!Very professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.guys were very professional and very nice.....................................................
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is always professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has been to my home many times. They're always professional and respectful of my home, family and crazy, loving dog! Set up goes smoothly and everything i need to know is explained well. I always feel confident my install will work efficiently, but also have the assurance I can call Geek Squad with additional questions if need be.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
sdsnewtvbuyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was happy with the agents that set up my tv and sound bar they did a good job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was terrific. They had my tv up and running in no time. Thanks Jimmy Bailey
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv connext
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech, explained in detail how to use the tv and answered every question we had about the tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Have no idea why this needs a title.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was punctual, courteous and did his job satisfactorily.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great TV for space available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was installed by the Geek Squad. They were easy to work with and gave training.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
100
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great staff super friendly the guys were very professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD DELIVERED MY TV SUCCESSFUL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WAS VERY VERY SATISFIED WITH GEEK SQUAD AND THE KNOWLEDGE OF SHOWING ME THE HOW TO WORK THE TV AND ALSO HOW TO USE THE REMOTE THEY DID A GOOD JOB.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Nice people, prompt service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install was clean with a minimum of fuss and no mess. More time could have been spent acquainting me with the remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Homeowner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, competent service techs set up my home entertainment center quickly and efficiently.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Delivered and set up we’re perf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took time to show me how to work everything and answered all questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad continues to provide great customer ser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents Calvin and Mohammed provided great customer service. They were polite, friendly, and knowledgeable. They arrived on time, handled TV with care, installed TV with ease and professionalism. Geek Squad/Best Buy provided a seamless service from purchase to delivery to installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend