Customer Ratings & Reviews

The team was on time, they made sure everything worked properly and showed us how to use everything. They were very clean and made sure that everything was back in its place. They even disposed of the old TV.

They took time to show me how to work everything and answered all questions

Agents Calvin and Mohammed provided great customer service. They were polite, friendly, and knowledgeable. They arrived on time, handled TV with care, installed TV with ease and professionalism. Geek Squad/Best Buy provided a seamless service from purchase to delivery to installation.

nice and quick install. showed us functions on new controller best 50 bucks I've spent

TV works well in my sewing room. It is small but gives me what I want. Picture is clear, sound good. Size is great for the space that I have it in.

I would give 10 stars if possible. Our TV was set up and totally ready for use with ease!

Ed and his partner arrived on time, quickly unpacked and placed the TV and connected to all my additional components. They showed me how to find the components, helped me connect to the various streaming services, and left my den as neat as when they arrived. Much appreciated!

The two guys who installed my TV were fantastic! Explained everything, asked how I wanted it mounted and then did it perfectly, and walked me through the who process. I highly recommend!!!

The agent was on time, friendly and knowledgeable. He installed our tv and verified all was working well. He also installed our router/modem and even checked our existing tv hookup to be sure everything was as it should be.

Initially getting in touch with the GEEK SQUAD was a nightmare. We were way less than satisfied with the response to calling the contact number and still recommend that BEST BUY add more real live people inside the United States.

Our 65" TV was delivered at the specified time by two VERY COURTEOUS YOUNG MEN. They did the set up quickly and with very professional knowledge. We have been 100% satisfied with our product and with the service. KEEP UP THE GOOD WORK!

The squad arrived on time. They were professional, knowledgable, and friendly. You couldn't ask for anything more! They even gave me some helpful hints about switching from satellite TV to streaming. I was doing it the long way...

On time, got everything connected and set up. Had wifi working and cleaned up the mess.

The young man that did the install for us was quite knowledgeable and helpful.

The team was very efficient, installed the equipment, set it up with wi-fi connected all devices and answered all of our questions. A job well done

I've had the Samsung MU7000 Series for about 5 weeks and I love it. This was the the second one installed-----The first one stopped working after only 2 hours of viewing. It was replaced very quickly and the replacement is working perfectly. Some of the reviews I read said they did not like the remote. I don't have any issues with it and I like the fact that it is so compact. I had the Geek Squad install the TV. They were very professional and they did a great job. They took away my old TV cleaned up before they left. I do recommend purchasing the Protection Plan for peace of mind.

The Geek Squad came and unpacked, lifted, and installed our TV in an efficient manner.

Great service however this is fairly expensive and when purchased over $2000 between TV and sound bar should definitely be included.

The Geek Squad de-boxed my tv, installed the tv and connected all devices. They showed me how to operate the tv and set up all my remotes. They cleaned up all boxes,etc and took it to their truck. They also took my old tv and put it into my SUV per my request. Great job and well done!

Set up was quick. Guys knew what they were doing. They added apps that I needed.