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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 18,775 reviews
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, professional, very neat work. Explained everything to us about our Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and set up our 55” LG Oled TV in less than 45 minutes. Once set up it was programmed to coordinate with our WIFI and other connections. Once completed I was given clear instructions with hands on help ensuring I would be able to operate everything successfully. Of course there’s a learning curve but I’ve been able to do the things I want fairly easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was very professional and competent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected the TVs to all devices successfully and promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the items and then Geek Squad came and hooked everything up and built the stand we bought to go with it... fantastic and quick. We are thrilled and love it! We could never have done this ourselves and the service was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very Efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did a great job installing my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professionally installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very helpful and professional. He gave us instructions on the use of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad we had the Geek Squad connect our equipment. It was hooked up quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a whole house antenna, mounted a TV on the wall, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service & clean install of the TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my new TV & attaching all of my extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Quick installation. Did much more than necessary. I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men that set up my TV did a great job, very professional. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and purchase price. The installer was very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are professional and courteous. They answered all our questions and were very patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the TV connected and showed us how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the geek squad handle it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I let Best Buy install my new 47 inch Sony TV. Good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very precise. Knew exactly what he was doing. Could answer all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installtion was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. they took the time to answer all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this tv delivered and set up with the Geek Squad was an easy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal setup and installation was above and beyond expectations

    I would recommend this to a friend