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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 18,775 reviews
  • Rated 5 out of 5 stars

    The Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV and my surround sound system. They were on time and did an excellent job. I certainly couldn't have done it by myself. I did have one question after they left. I was given a business card with a phone number, but the number didn't work - wouldn't even dial when I tried. But it's OK. I got it figured out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were excellent friendly, skilled and knowleqeable!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsungtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was delivered and setup was done very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE JOB

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an outstanding job setting up but did not leave a manual of how to do things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sdsnewtvbuyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was happy with the agents that set up my tv and sound bar they did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time. I found them courteous, competent, and knowledgeable. Although they were technical savvy, they treated me with respect, continued to ask me if I was satisfied, or needed explanation or assistance of any kind. They were careful, and made sure that everything was connected, and working properly before leaving (taking the no longer needed box & contents with them).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV and showed me how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was done smoothly and professionally. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional crew. Got the installation done quickly and was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excellent and very thorough in explaining everything,was very personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad guys did a pro job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of back issues I was unable to carry my large new TV upstairs so I got the Geek Squad to install it for me. These guys were real pros. They had my TV unboxed, set up, and connected to my devices and the internet in less than 30 minutes. They even programmed my remote and hauled away my old TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and configured correctly. Good price for someone who needs this done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us find a part which would enable us to fit the TV on our cart. After that all went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew set up was very fast and very Geek professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, polite, and set up everything! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected everything perfectly and it is so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad installation was timely and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen whp set up our TV'S were wonderful. They moved the cable box so that no cables show. They made sure both TV'S were working properly before they left. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite set up men,they did a very good and neat set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and Mike came all the way from Wausau to Fond du Lac to deliver and set up my new LG tv. Fast, efficient and friendly. Very happy with these two awesome guys! Give them a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were great. Quick & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Connected my TV and components.

    I would recommend this to a friend