Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just sat on the couch while they set everything up and took away the box and the old tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience, terrific install man! Would use again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was done in a very professional way. All my questions were dealt professionally.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great and the installation was very good and helpful
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad great job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job putting my cabinet together & installing my TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Super Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came prepared and executed flawlessly...relieved my concerns about losing my "old" technology to utilize this new technology ...made everything work and answered all my questions and solved my concerns to create a great experience and allow this upgraded purchase seem like I always had it even though it was brand new..congratulations. this won't be my last Geek Squad purchase.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
did their job well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.set everything up and explained everything for us to understand
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service from Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were courteous, respectful of our property and took the time to fully explain everything to us. Ordered tv online on Saturday and they were here on Sunday
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
second time i used the geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these guys were very professional and explained how to use .I would use them every time
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad brought the 60” tv in and set up connecting all components and speakers.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wow...great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, color and picture is unbelievable! Recommend it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with the Geek Squad installation and setup. These people were on time, courteous and knowledgeable. They installed the new TV on the wall over the fireplace, re-connected my existing sound system, WIFI, and tested out all the TV functions within an hour. When they left, they took out my old TV and all the packaging from the new one. All I had to do was sit back and enjoy!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A Good Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was excellent; I will have the Geek Squad install from now on.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Always great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad always does a great job. This is the 2nd TV they have set up for us. Thank you!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the Techs are very knowledgeable and spend their time to get it installed correctly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knowledgable and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two installers were very quick installing and setting up the TV, although some of the setup was not the best for my specific devices and AV system. It was simple to make the needed parameter changes. They were also reasonably knowledgable about some of the specific TV features. My install included removing an old tabletop projection TV, which they did easily.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job would get them again if I need them
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is super.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and set up tv very efficiently, explained all features and was very helpful & explaining the new features and made sure all was set up with my cable, etc.. cleaned all up, friendly & very courteous. Will always have good things to say about your geek squad. Have had many items from BestBuy installed by your Crew and always been customer satisfied. Thank You!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very professional efficient and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my TV and components up and explained how to use and operate.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great service by geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great purchasing experience and great installation
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
