Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected the TV and my surround sound system. They were on time and did an excellent job. I certainly couldn't have done it by myself. I did have one question after they left. I was given a business card with a phone number, but the number didn't work - wouldn't even dial when I tried. But it's OK. I got it figured out.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad were excellent friendly, skilled and knowleqeable!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
samsungtv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything was delivered and setup was done very well
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
NICE JOB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crew did an outstanding job setting up but did not leave a manual of how to do things.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
sdsnewtvbuyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was happy with the agents that set up my tv and sound bar they did a good job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad arrived on time. I found them courteous, competent, and knowledgeable. Although they were technical savvy, they treated me with respect, continued to ask me if I was satisfied, or needed explanation or assistance of any kind. They were careful, and made sure that everything was connected, and working properly before leaving (taking the no longer needed box & contents with them).
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my TV and showed me how to operate it.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job on the installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was done smoothly and professionally. Great job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional crew. Got the installation done quickly and was very informative.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excellent and very thorough in explaining everything,was very personal.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad guys did a pro job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because of back issues I was unable to carry my large new TV upstairs so I got the Geek Squad to install it for me. These guys were real pros. They had my TV unboxed, set up, and connected to my devices and the internet in less than 30 minutes. They even programmed my remote and hauled away my old TV!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was installed and configured correctly. Good price for someone who needs this done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They helped us find a part which would enable us to fit the TV on our cart. After that all went well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great crew set up was very fast and very Geek professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.professional, polite, and set up everything! Definitely recommend!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Phenomenal picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected everything perfectly and it is so easy to use
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Gerk Squad installation was timely and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen whp set up our TV'S were wonderful. They moved the cable box so that no cables show. They made sure both TV'S were working properly before they left. Thank you.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very polite set up men,they did a very good and neat set up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome installers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ben and Mike came all the way from Wausau to Fond du Lac to deliver and set up my new LG tv. Fast, efficient and friendly. Very happy with these two awesome guys! Give them a raise!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad guys were great. Quick & efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were great. Connected my TV and components.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
