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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job connecting out tv after AT&T connected our service in a new construction home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know what I was missing and having the Geek squad install it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were on time, called me before they arrived, were very professional, courteous and installed me TV and other items very well. They also called the day after the installation to make sure everything was working properly. I could not be happier with their excellent service. I will always use Geek Squad. They are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents connected, and assembled my two 55" TV stands and setup my two 50" flat screens. They arrived on scheduled time. They called within the alloted time given. The agents were very professional and fast with assembling my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad we had the Geek Squad assemble the system. They were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to mount TV and Sound Bar were very professional and did a quality job!! Much Appreciated all their help!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never used the Geek Squad before and we had an excellent first experience with the delivery and setup of our new Samsung 4K smart tv. The Geek Squad kept us informed of the delivery status, arrived on time and were very helpful and professional. We were taught how to use various components of the tv that made viewing easier. Would definitely recommend the Geek Squad to a friend and will use them in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and set up the TV. TV worked fine but the Fire stick and the LG remote did not work properly. Geek Squad had to come back and set remotes and LG account for additional money. Everything worked fine after that. LG recently installed updates and remotes aren't working. Called Geek Squad and they walked me through the process of correcting the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad was amazing. Set-up was completed in a timely manner and will diffently use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my remotes going. I am no longer having difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from the Geek Squad knew immediately how the new TV needed to fit into my home theater system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an amazingggggggggggggggggggg job setting up the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my sons room and perfect installation by Geek Squad member Chris Brigman!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and showed features I was not aware were part of TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REGGIE94

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done a super great job installing the new SONY Tv and they also took the time to explain how things work. Also the GEEK SQUAD is well worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set my tv professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and connected it to everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tommy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex from Reno NV delivered and setup our Samsung S90C TV. Called us to deliver early and did an amazing job. Spent time with us to help with settings. Will recommend him to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service offered by Best Buy. They are quick and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and hooked up everything like it should be..Very professional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, super good job. Why are so many letters needed? Still not enough

    I would recommend this to a friend