Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job connecting out tv after AT&T connected our service in a new construction home.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not know what I was missing and having the Geek squad install it was great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents were on time, called me before they arrived, were very professional, courteous and installed me TV and other items very well. They also called the day after the installation to make sure everything was working properly. I could not be happier with their excellent service. I will always use Geek Squad. They are great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Agents connected, and assembled my two 55" TV stands and setup my two 50" flat screens. They arrived on scheduled time. They called within the alloted time given. The agents were very professional and fast with assembling my items.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so glad we had the Geek Squad assemble the system. They were fantastic!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quality Plus!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who came to mount TV and Sound Bar were very professional and did a quality job!! Much Appreciated all their help!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great experience with the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We never used the Geek Squad before and we had an excellent first experience with the delivery and setup of our new Samsung 4K smart tv. The Geek Squad kept us informed of the delivery status, arrived on time and were very helpful and professional. We were taught how to use various components of the tv that made viewing easier. Would definitely recommend the Geek Squad to a friend and will use them in future.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed and set up the TV. TV worked fine but the Fire stick and the LG remote did not work properly. Geek Squad had to come back and set remotes and LG account for additional money. Everything worked fine after that. LG recently installed updates and remotes aren't working. Called Geek Squad and they walked me through the process of correcting the problem.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GEEK squad was amazing. Set-up was completed in a timely manner and will diffently use them again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents got my remotes going. I am no longer having difficulty.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient and knowledgeable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians from the Geek Squad knew immediately how the new TV needed to fit into my home theater system!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did an amazingggggggggggggggggggg job setting up the tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great deal on TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my sons room and perfect installation by Geek Squad member Chris Brigman!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job and showed features I was not aware were part of TV
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
REGGIE94
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents done a super great job installing the new SONY Tv and they also took the time to explain how things work. Also the GEEK SQUAD is well worth the expense.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set my tv professionally.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my tv and connected it to everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tommy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex from Reno NV delivered and setup our Samsung S90C TV. Called us to deliver early and did an amazing job. Spent time with us to help with settings. Will recommend him to everyone
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service offered by Best Buy. They are quick and very professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on time and hooked up everything like it should be..Very professional..
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job, super good job. Why are so many letters needed? Still not enough
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
