Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young ladies who showed up were very friendly and professional. The had me up and running within 20 minutes plus showed up 15 minutes after my call about appointment (automated call) and went above and beyond the call of service by installing my sound bar and media equipment. I'm very satisfied :)
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team took down the first one and instalked new TV without any issues. The mount had been installed perfectly the 1stctime by another Geek team. Had everything reconnected and working within 30 minutes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
We got education as well as installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agents did an excellent job. They set up our new smart TV and explained all the features and adjusted the presets to match our needs. Thank you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quick no problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two employees were great and courteous and very respectful and quick and explained everything I needed to know about my new TV and walked through all the steps of settings
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is excellent... apps load easy! Easy to use!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my Smart TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a very fast and easy set up of my 65” Smart tv . They also moved the old one and set it back on the pedestal . The home theatre techs were on time clean and very careful during the scheduled set up . All of my questions were answered and my experience was very pleasant I loved using Bestbuy!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very Happy with everything.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new 65” TV and the set up is wonderful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent drove two hours through snowstorm to deliver and set up 50” TV. Above & beyond the call of duty. Pleasant, professional, on time. All representative of usual Geek Squad service. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
PLEASED & HAPPY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was great & personnel were very courteous & respectful. I love the size and picture. The color is beautiful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was absolutely amazing!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the most awesome team come out and set up my new TVs. They were so polite and nice. They went above and beyond. Hope I get them again when I order my surround sound.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Ms Reed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick and successful. Unfortunately I forgot the technicians name, I know he was from out of town and temporarily helping out here in this area. He was respectful and knowledgeable. Easy 5 stars
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to My Rescue Every Time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squad agents assembled my home theater system and all its parts after everything had been disconnected and moved to the long kitchen counter for a new wood floor to be installed! Couldn't have done it on my own. Geek Squad is invaluable to me!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job installing my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional, courteous & friendly. They installed my tv, made sure all my devices were connected and working properly & answered all my questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Sony Bravia 8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my tv quickly and hooked it up to my AV receiver it was smooth as silk installation
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed 85" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a Awesome Job. The crew was well matter, and very helpful in getting everything up and running including programming the dish network remote. That alone was a great help.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad were neat and timely with explanations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my Tv and connected it to all my devices, and removed the old TV
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Donald was excellent..he arrived when he said he would, was very respectful of the apartment and the general common area. He was also very patient in explaining the new devices and how to operate them., A great asset to the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came and put our tv stand together, installed our tv, set it up and explained everything to us.plus they removed the old tv and cleaned everything up.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 65” TV and I could not have physically set it up myself. Being able to get it delivered was not only helpful … it was a necessity in my case.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of my 65” Roku TV went smoothly. The picture and sound quality are excellent. Remote is easy to use.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
