Customer Ratings & Reviews

The Geek Squad set up my TV and speakers quickly and perfectly. The gentlemen were very professional and answered all of my questions. I’d recommend to anyone.

First OLED and will never go back to regular LED again. Wide angle sharp focused picture. Deeper blacks and vibrant colors. Game play with ray tracing playstation 5 is superb. Had Geek Squad deliver and setup. Worth the cost.

My tech, Scott was great. He set up my system 11 months ago, which was really involved in the assembly, setup and wiring. Later, he even swapped out my 65 inch Samsung OLED for an LG without a complaint. He did a great job with my latest TV install, which was a lot easier but it was still great work. My concierge contact, Bryan was also fantastic! The best experience I have had with an electronics store by far!

The two Geek Squad agents who delivered my TV connected everything and made sure all was working perfectly. They were very knowledgeable and very intent on getting everything working perfectly. They also helped make sure my Roku stick worked with the new TV. They were very nice.

Brandon gave me a courtesy call about an hour and a half before their scheduled time. Then arrived an hour or so later with his assistant Trey. I let them in; showed the set up area for the T.V. and they went straight to work! I left them alone to do what they do and before I knew it; they finished! Took the time to show me the features, set up the apps, cleaned up and left. They were on-time; quick - fast - efficient - personable and courteous.

This is my second experience with the Geek Squad and both times the service has been outstanding. The installation was flawless and the explanation on working my setup allows me to use everything with ease and confidence and I am not tech savvy.

Joe and Mike did a great job! Showed up on time, put on gloves and masks, wiped down box, all to minimize contagion! And then they proceeded to geek out and install the sob. Works great! Thanks guys!

It was great to have Geek Squad set up my TV & go over the features. They hooked up my bose also for the sound & DVD player. They were quick & thorough & when theywalked out i was set to enjoy & relax. No stress of setting up a new system. Yay!

did a great job of setting up the tv and explained how to work it. very pleasant and knowledgeable.

The agents connected the TV as I requested. And added apps I needed. They explained everything I needed to know and were very helpful. Very knowledgeable and professional. I was very happy with the service I received.

The agents that I’ve dealt with since the early part of the ear have been nothing that honest, caring, thoughtful and most of all patient with me in teaching me the ways of new TVs . Being elderly we don’t catch on quickly but the Geek Squad know how to show us how to do anything with these new TV sets and then if we mess up we can call them and they will help us figure out what we did wrong! Geek Squad? Noting but GREAT!!!

On time and very professional and knowledgeable. Set up my tv and connected all my cables and internet. Thanks Tyler and crew.

Sound is great, picture is great, all the inputs wanted & easy setup and customization. Insignia brand + FireTV is an outstanding combination. And my Best Buy/Geek Squad installer was EXCELLENT. I couldn't be happier!

Recently, Geek Squad Agent Isabella and her team did an outstanding job of unpacking and installing my new 2024 Sony Bravia 43" 4K HDTV, including positioning it on the existing pedestal on my TV stand. She and they were exceptional and the perfect example of customer-oriented employees. Isabella and her team were highly skilled, efficient, kind, patient, very happy to explain aspects of my new Sony Bravia, and answer my questions. I probably interacted the most with Isabella, and that was such a positive experience. For my family and I, over the years, I have purchased so many Best Buy televisions, pedestals, computers, printers, routers, and kitchen appliances, utilizing the Geek Squad for so many installations. It is because of outstanding employees like Isabella that keep me returning to the Geek Squad and to Best Buy in Las Vegas, Nevada, typically in Summerlin. Thank you so much for this wonderful experience.

Tv is fine. Adjustments are refined and the tv uses AI to select the picture you desire. Helps to know general software to maximize applications. LG has proprietary apps for music and movies.Geek squad was efficient with the basics but not so much with software and refined use.

The Geek Squad service was timely and efficient. But for the 15 minutes that they were here, the $199.00 price tag was really too high.

Efficient work placing our new tv and installing on our stand making sure it worked. Very knowledgeable and professional.

The techs did an excellent job of setting it up and explaining the basics about it to me.

Installers are worth the money! The geek squad recently delivered, installed, and trained me on A new TV. They were terrific! Very courteous, efficient, and thorough. I really appreciated the training session on the new TV.

What a beautiful picture in my new Samsung 70” !!!!! The picture is perfect. The installers were quick and on time! Thank you Best Buy You can’t get any better than that