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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad had my TVs set up in no time at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Techs were very professional and efficient, and even very friendly. They arrived early which was great, and they had me set up and running in no time at all! Even gave me a tutorial! I would highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and went as planned. Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Would recommend to anyone. Friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience with an elderly client

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech carefully explained to us how to use the features of the tv and he straightened up our DIY setup. AND returned a call on a question that arose after the had left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable, friendly, helpful, good, good, good, good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt, courteous and helpful in connecting the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent a very knowledgeable and efficient installer. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have been more pleased with the set up and operating instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great job setting up and installing tv and other equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND BOUGHT THIS ITEM FOR MY BIRTHDAY AND THE SOUND IS REALLY NICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set-up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual from the Geek Squad was knowledgable - offered tips for operation - answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assistance on installing and mounting my tv was helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad set-up/installer was extremely helpful and patient with answering all our questions and showing us how to work all the features. He was punctual and did not leave until he was assured that we had all our questions answered and were satisfied. Best experience ever with tech help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. They set up my TV in little time. The sound wasn't coming from my TV so they come back out. No hesitation and fixed it where I could get sound out of the soundbar and TV. Awesome to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time. They were pleasant and tidy and got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the upgrade from the 50 in Sharp to the Sony 65 UHD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my tv and answered all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up tv cleaned up and were very polite and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was quick and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional installers. My only gripe is how high the price was. This was not a wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 65in tv to the wall. They were very professional and friendly. They were fast and efficient. They were very organized. They didnt have to read the instructions to mount my tv. They knew exactly what to do. Very satisfied with their workmanship. Well worth the money to have the Geek Squad install my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 82" TV and I had to have it delivered and set up. The Geek guys removed the box from the TV. They brought a table inside my house, so they may lay the TV face down on it to do the necesary connections in the back. They were extremely careful on putting the TV on my stand and after they did the rest of the connections, they spend time to make sure I knew how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgeable. Installed my TV quickly and they were very helpful in setting the connections and use of the remote.

    I would recommend this to a friend