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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 18,775 reviews
  • Rated 5 out of 5 stars

    Geek Squad got my home theater working quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the technicians were fast and professional. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 65' Samsung 65' TV and 2 days later Brandon and Matt were here with the TV and ready to install it. They were very personable and very efficient at there job. They cleaned up every spec of residue from the packaging and explained the full operation of the TV. They paired the set to my cable remote and made sure everything worked perfectly and we understood how it worked. Both men came from the Blaine MN store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional services. It is worth the money spent on this service. It gives me peace of mind knowing that The Geek squad is there to assist me with technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and set up we’re perf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took time to show me how to work everything and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, terrific install man! Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech install 55 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech setup TV and connected all devices. All devices connected with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store clerk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product we received was an excellent product and the store clerk was great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to install our new TV were great. I believe his name was Keith or Kevin, my memory for names is terrible. They were polite, quick & picked up afterward. They took the time to explain everything & even answered all of my questions. I would definitely give them a 10/10 and will be telling everyone how great they were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time is a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial install went well or so I thought before I could not locate the DVD icon that had been set up on my menu. The Geek squad came out again & this time not only set it up but spent time explaining the hows & whys & where to find the manual using the remote. I would make sure you have a complete understanding when it is initially installed. The second installer spent additional time hiding some wires from view.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed perfectly and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and Manny of the Geek Squad set up my 65 inch high definition television with ease. They were very respectful of my home. They stayed with me to assure all functions were working efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for space available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed by the Geek Squad. They were easy to work with and gave training.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service however this is fairly expensive and when purchased over $2000 between TV and sound bar should definitely be included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of a LG 55" TV and Components.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were extremely knowledgeable, courteous and quick. They hooked up my surround sound system and other devices so everything operates seamlessly. Overall an excellent, stress free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great and the installation was very good and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    guys were great!Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were very professional and very nice.....................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew with Geek Squad, set up my TV. He was Awesome. Helped me understand how it is set up. Answered all my questions. Very clean . Very courteous !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchasing experience and great installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assume!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. GEEK guys had it set up and running in less than 30 minutes. Cleaned up and on the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV and remote, demonstrated the products, and answered my questions. Good work.

    I would recommend this to a friend