Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works well in my sewing room. It is small but gives me what I want. Picture is clear, sound good. Size is great for the space that I have it in.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv connext
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech, explained in detail how to use the tv and answered every question we had about the tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good Job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up hooked up all went very well. In and out and all is perfect.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tech was excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and set up by Chris the tech was smooth and very professional, however I paid to have my old Sony 35" tv removed and they only sent one poor tech to move a 150 bls tv. I was not happy that I had to help move it to the van! I want a refund for my poor back!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad rep Taylor did an excellent and efficient job in removing the old tv and setting up the new. It was a very pleasant experience!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 10 stars if possible. Our TV was set up and totally ready for use with ease!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice and quick install. showed us functions on new controller best 50 bucks I've spent
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Polite knowledgeable techs. Answered all questions. Cleaned up everything!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding, efficient job
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dewayne McInnis is one of only three Geek Squad agents that I enjoy working with. I delayed the installation of my new TV until he returned from vacation. I have tried, without success, to terminate my Total Tech subscription, because of failure on two occasions to show up for scheduled appointments. The Total Tech program is a good idea, but it needs examination and rework.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wow...great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, color and picture is unbelievable! Recommend it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
did their job well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.set everything up and explained everything for us to understand
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my Tv quickly and was clean. I will be having them come back.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great hookup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came and unpacked, lifted, and installed our TV in an efficient manner.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung NU8000 Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 65" Samsung and it was questionable as to whether we could get it into our SUV, so we signed up for Geek Squad delivery & setup. It was worth every penny. The amount of time it saved in setting up as well as the stress on my back it saved were true benefits. It has been a while since we purchased a TV, so it was good to have the Geek Squad Technician review the capabilities with us.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team did a great job and answered my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 65" Sony 4K TV and had the Geek Squad Deliver and install. Great idea I am not a techie so I left it up to the Professionals. Well worth the money to not spend all day trying to figure enerything out. These Guys come in get it done so you can enjoy the benefits of not stressing over a set up. I would not even thank about Self installation any more thanks to the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents were on time, called me before they arrived, were very professional, courteous and installed me TV and other items very well. They also called the day after the installation to make sure everything was working properly. I could not be happier with their excellent service. I will always use Geek Squad. They are great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the Samsung MU7000 Series for about 5 weeks and I love it. This was the the second one installed-----The first one stopped working after only 2 hours of viewing. It was replaced very quickly and the replacement is working perfectly. Some of the reviews I read said they did not like the remote. I don't have any issues with it and I like the fact that it is so compact. I had the Geek Squad install the TV. They were very professional and they did a great job. They took away my old TV cleaned up before they left. I do recommend purchasing the Protection Plan for peace of mind.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new flat screen tv and the bose speaker that was recommended is awesome!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad great job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job putting my cabinet together & installing my TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
