Customer Ratings & Reviews

The guys were very prompt and with a difficult setup performed well however cost is excessive.

Your fellows know their stuff! The new TV was put in place and hooked up in no time flat!

The agents set up my TV and hauled away the old one.

The two gentlemen whp set up our TV'S were wonderful. They moved the cable box so that no cables show. They made sure both TV'S were working properly before they left. Thank you.

The delivery people were right on time. They set up my new 50" TV and attached my devices as expected and gave me a few tips to get started. they were extremely carefully to take out all the packaging and wore all the protective gear expected - masks, gloves, and shoe covers. It was a very positive experience!

Geek tech did a great job installing the tv wall mount and connecting all of my devices.

Knowledgeable installers. On time and cleaned up after install.

I can't say enough about The Geek Squad! The whole time they were here, it was Excellent Experience! I don't think that has ever happened before. Installed new LG TV for us. Set up all equipment for it. Showed my how to use it. We only have Samsung TV's. Moved old TV downstairs and hooked that up. The guys who came were professional, nice and quick.

We were blessed with a Super Geek technician that restored my confidence in The Geek Squad. He called prior to arrival, placed shoe covers on his feet and performed the set-up quickly and most competently. He cleaned up all boxes and packing materials and hauled them away. He gave me a thorough review of how to use everything and even answered all my stupid questions with a big smile. In short, he was FANTASTIC!

The guys who works to deliver my order was respectful and concerned about the problem of the space

The tech was both fast and efficient. Answered any questions I had.

Service person was extremely professional. I will definitely use them again

set up my remote and reviewed its operation for me.

The Geek Squad was here on time. Unpacked the TV and set it up. He also setup our soundbar. Setup all our remotes to work with the TV. The cleaned up and took the packaging away. Very professional.

Very knowledgeable and professional service people.

The agents were knowledgeable and professional. You will not go wrong hiring them for their expertise. Also, recommended/installed sound bar and installed/connected new DVR.

All set up and product operation overview done quickly and skillfully.

Geek Squad is good at what they do. Knowledgeable and efficient.

The delivery crew was outstanding! They were fast and professional. They quickly identified an issue with the placement we wanted and found a great solution in minutes. Quite pleased!

remote not easy to use. home screen cluttered and not user freindly. unable to customize to make it more personally effective. variety of settings is confusing and not easy to remember. extremely difficult to contact best buy re: inability to get into online account worse because of multiple accounts somehow and points/rewards not showing up. very difficult to get this fixed.