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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra I did not have to deal with it, they knew exactly what to fo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs very polite, patient and careful Setup well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. The guys were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabe and Thomas were a dream come true. Installation of our new TV was so slick and worth every penny! Gabe is a master at what he does and so personable! I am in love with the Geek Squad made my life so much easier. It would have taken days to install and do what was done in a few hours! Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks made it easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks connected everything so easily Wish I had the same talent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tutor...Excellent..setup! Very easy to understand. Step by Step instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and programmed all the features I needed. He was very professional, knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for Expert Service?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service for me has always been exemplary. The technicians from whom I have received service are knowledgeable, efficient, and expedient. They are friendly folks who seem to take pride in their work and their team. I, for one, don't want to be without an ongoing tech plan and a Geek service to depend on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good gob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad we got someone to come and set the tv up for us. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the geek squad that installed my tv. Very nice people!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ,They saved me a lot of time and labor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and put my unit together and got running a lot quicker that I could do it .Well worth what we payed to have it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set excellent…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Joe M. Showed up on time ….He got right to business …(Joe had previously installed a very similar tv … It died) He had a very good procedure for doing things step by step and was done in no time at all… explained it was exactly as his previous setup and was off to next appointment….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better picture than our old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made a lot better picture than our old 6 year TV. It was a pleasant surprise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very nice and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and took care of the installation promptly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, very professional, polite, made sure we were happy before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always call my Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, efficient, respectful and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv components very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful and knowledgeable. I am very satisfied with my purchases

    I would recommend this to a friend