Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great team came to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All went quickly and works as should, polite professional team
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works and sounds great. They did a great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job! I appreciated their speedy service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
setup value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For peace of mind and help with heavy equipment this service is well worth the money
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great job by the squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was on time and very professional with the unpacking and set up...
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tech was patient and persistent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had more problems than I can count getting our components to communicate properly with each other. We’ve created so many work arounds it was pointless to have the system we have. Frank came in and made everything communicate and explained everything he changed/addressed. We can FINALLY use our 4K, our Harmony, Heos, and XBox seamlessly!! We’ll be requesting Frank EVEY TIME!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Job Delivering and Installing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job by Joe in delivering my new Samsung 32" smart TV, and installing, setting and hooking everything up. Also, Joe and Steve the following week did an excellent job delivering and then putting together the TV cabinet, and arranging the TV to rest on top.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an excellent job installing the TV, connecting it to our cable provider, and cleaning up all of the packing materials. They explained all the operating information and patiently answered our questions. Very professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional! Delivery, setup, and old tv removal done with very little fuss!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician set my TV great job, sound video control great job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Delivery and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buys (Geek Squad) did a great job on delivery and installation of my new TV. They hauled off my old TV for Free. You can't throw old TV's away in Florida due to waste issues with them. On time delivery and set up of new TV. hooked up all equipment including my Bose surround sound. Took all boxes, shipping materials with them. tested TV for proper hook up and operation
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
It took three agents to mount & install behind wal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first agent delivered my tv and connected to cable box. The second agent came and said that the he could only mount my tv to the wall. A third agent came and installed the behind the wall unit so I didn’t have chords down my wall.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed the television and connected everything quickly and efficiently. Very helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Team was helpful, answered all our questions. Professional, polite and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, get the best picture of your tv. Bring the best performance.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very pleasant experience with Geek Squad. They could not fix the problem but did troubleshoot the issue. Geek Squad did tell me what I needed to do to improve the audio quality of my television. I was very satisfied with their help.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thanks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied. Good job. Great TV and stand. Good service from geek squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GREAT JOB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad knows their stuff, had my system up and running in less than an hour
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation was easy and quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came first thing in morning. Setting tv up was easy for them since it was just one tv. They showed me how remote worked and asked and answered all my questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent team customer service is outstanding. Installation was perfect
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
