Customer Ratings & Reviews

There was no way that my wife and i could lift the about 100 lb TV (with stand) onto our cabinet. So we had the Geek Squad install it. The two agents connected all my components to the TV and made sure each worked. They checked the TV to make sure it worked. They were very professional. They had masks and booties.

Professional. that's the word to describe these fellows. Knew what they were doing and explained many of the features of our new 9 series Nano 75" LG TV. I would not hesitate to pay the small fee to bring and install our TV. There are so many features that the squad explained to us. They acted carefully in the handling of our unit. They are the best.

The Geek Squad was on time with their appointment and very helpful with information new technology. Worth the price for the item to be delivered and for the Geek Squad to set it up. Had a guy and a gal team. Excellent service.

very helpful and gets it done right the first time

So happy with Best Buy membership. Replaced coffee maker with zero hassle!!!

I was amazed the technician who came out was so well versed with my particular TV and maze of equipment. I have several audio pieces to help with hearing impaired and was not sure how to get them all working both with Cable and my DVD player. He left his phone number in case I had additional questions or problems, which I used and he was helpful in getting them addressed. Money well spent for this service.

The picture and sound are great. But the instructions on how to setup the TV for and use the Google TV part of this smart TV are sparse and terrible. E.G.: Right now, I think I need to download to my TV an app called "MagiConnect", but am having a hard time finding out how to do that.

Took me step by step.Great job.Thanks for the help.

The tech removed my old tv and install the new one in a timely manner. Also provided some very helpful tips for use of additional electronic devices. The tech was very professional acting performing his duties.

They delivered and installed a tv and soundbar. On time, fast and professional.

They arrived on time. Removed the old TV and installed the new one promptly. The new model was up and running in a short time. They explained the settings on tv and adjusted them to our preferences. In less than an hour they were finished and on their way. They took the packaging and the old tv. Did a nice job on the cleanup.

The technician who set up our TV was quick, helpful and did a great job!

The guys were on time and very good. When they left everything was clean

The thorough, expert and patient team that came to install our new equipment were superior. No question was too minor, and they took extra care to be sure the job was done to our specifications. An extra bonus was how beautifully they cleaned up after themselves. Very knowledgeable! We have cut the cord and have even better equipment and service than ever before.

Mounted tv well and setup was done appropriately. Agent assisted with setting up online account for tv using my email

The guys were nice and got the tv installed once the site was selected, in approximately 30 to 45 minutes

The geek squad provides expert knowledge and workmanship in installing your tv

These two guys were on their game. Outstanding job.

My installation tech, Travis was phenomenal. He was quite personable and knowledgeable.

On time, professional, took their time to explain use