Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
TV picture, sound great. Instructions terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are great. But the instructions on how to setup the TV for and use the Google TV part of this smart TV are sparse and terrible. E.G.: Right now, I think I need to download to my TV an app called "MagiConnect", but am having a hard time finding out how to do that.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad sent a very knowledgeable and efficient installer. Great job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Love this tv. It was set up by the Geek Squad. I would recommend them
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the upgrade from the 50 in Sharp to the Sony 65 UHD
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable and went as planned. Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Would recommend to anyone. Friendly and knowledgeable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was prompt, courteous and helpful in connecting the new TV
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.set up my remote and reviewed its operation for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Sound box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were wonderful and even took my boxes and deposited them in the trash. When I muted the last TV, part of the sound was still playing. Thanks Best Buy and Sony.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Pro Geek Squad set up my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs that delivered my new purchase were very knowledge in setting my device. In no time at all, the device was set up and programing was completed rapidly and efficiently. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV set excellent…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Joe M. Showed up on time ….He got right to business …(Joe had previously installed a very similar tv … It died) He had a very good procedure for doing things step by step and was done in no time at all… explained it was exactly as his previous setup and was off to next appointment….
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did great job setting up and installing tv and other equipment
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and professional service people.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
VERY GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MY HUSBAND BOUGHT THIS ITEM FOR MY BIRTHDAY AND THE SOUND IS REALLY NICE.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service throughout.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service throughout. Observed all COVID guidelines.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t have been more pleased with the set up and operating instructions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install went well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were courteous and knowledgeable. Installation went well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installer was terrific
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, set up, cleaned up, and explained everything until he was sure we “got it”.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great communication. Very professional. Extreme care taken. Prompt
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
In love with the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gabe and Thomas were a dream come true. Installation of our new TV was so slick and worth every penny! Gabe is a master at what he does and so personable! I am in love with the Geek Squad made my life so much easier. It would have taken days to install and do what was done in a few hours! Thank You!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
For sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The assistance on installing and mounting my tv was helpful and professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
