Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Trained Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were friendly and very knowledgeable. Spent time to make sure we were happy with set up and even showed us some tips on how to use smart apps.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Samsung 43" TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did a great job of installation. Fast, efficient and courteous.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek tech did a great job installing the tv wall mount and connecting all of my devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The kid did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped un box T.V. set up T.V. and hooked up 3 devices.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up my tv components very professionally
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad service !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time , polite , efficient . Explained clearly use of new remote .
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people assigned to setup my tv were fast, efficient and very professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad had it set up in no time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, with amazing picture. Totally satisfied
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service guys were great. Worked very efficiently and well together. Everything was connected except my old devices that didn’t sync with a smart tv. Tho they did try to hook up an old VCR, yes a VCR! , and managed to go so but the old thing had bitten the dust. So they went out of their way and were funny and cheerful to boot!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Lightning speed installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were kind and courteous and set both TVs up in a half hour. I learned a great deal in that short half hour from them.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Superior Geek service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were blessed with a Super Geek technician that restored my confidence in The Geek Squad. He called prior to arrival, placed shoe covers on his feet and performed the set-up quickly and most competently. He cleaned up all boxes and packing materials and hauled them away. He gave me a thorough review of how to use everything and even answered all my stupid questions with a big smile. In short, he was FANTASTIC!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These young men were the best ever. They were knowledgeable, professional, patient with these two “old folks”, informative, and all three have great people skills. We hope this is the team when get next time!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed new TV stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents put the TV stand together and moved new 40” TV there along with my Blu-ray and dvd player.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad did a fantastic job installing a tv and sound bar above our fireplace.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geeks made it easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geeks connected everything so easily Wish I had the same talent
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The guys were great...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GeekSquad guys were great and fast for the install... I really didn't need them to do it but I let them only because I didn't want to carry the TV up the stairs. Yes it was $100 well spent and they put the stand on in about 5 minutes which would have took me 20 minutes. So I def recommend GeekSquad set up and delivery. Plus if they break it they take it right back and get you a new one.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
He was thorough and quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman setup my tv and connected the sound bar & speakers. He also respected my home as he wore booties over his shoes.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quality Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad team did an excellent job to install my 65" TV. They helped me to install and navigate the new TV software and remote.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job! I appreciated their speedy service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with the geek squad that installed my tv. Very nice people!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
