Customer Ratings & Reviews

it went smooth , easy , confident that the install would be up to high standard.

The agent was here actually earlier but called and let me know he was going to be. Got everything connected and showed me some of the options that I have and actually probably had and did not know. So far loving my new tv and being able to watch my blu-ray dvds. And of course all of my other dvds and vhs tapes (I still have a combo dvd/vhs player).

did a great job finding out how to get my channels in

The Geek Squad team showed themselves to be courteous, knowledgeable, efficient, and helpful. They installed my new 55" Samsung flat screen and connected it to the surround-sound equipment and wi-fi with a minimum of fuss. They explained the workings of the new system and were readily available when I needed follow-up advice.

Great TV. Set Up Team We’re great. Easy to work with. Enjoyed the team.

Knowledgeable technicianMatt did an outstanding job worked fast and A+ rating

On time and no problems. Instructions on operation were adequate to need.

Everything went well. The TV is just a bit much for one person to handle so, having two people show up to set it up was great. They set it all up and provided instructions for how to use the TV. Only thing that would have been better would have been if they got the other remote programed to turn the TV on/off.

Techs were very helpful, explained everything, neat and did excellent installation

The agents disconnected the old tv and connected the new tv up properly. We were given a demonstration and before they left, we had a clear understanding of how to operate new tv.

Great picture and especially like stand and ease of setup for TV this size.

The agent arrived to set up the TV & Roku and it was done quickly and efficiently. It was explained how to use the Roku and went through the instructions for the TV

excellent online store i love it very good highly recommended

The original Geek quickly set up our new TV, told us streaming would be simple and left. My rating for him would only be fair. We immediately ran into trouble trying to use the controls, especially for streaming. Geek sent another person who took all the time we needed to make sure we understood how to get around on our new TV, especially the various streaming services. My rating for him is excellent. Thus, my overall rating is 4 stars.

The technician was a great guy, very polite and very knowledgeable.

Abraham Chico brought and set up our new TV and sound bar. He answered all questions and his knowledge of the systems and their functions was outstanding. His patience with these « oldsters » was much appreciated. Thank you Abraham Chico for your excellent service.

Agents disconnected and moved our tv away from the area where work was to be done and another squad came back the next day to move it back and set it up again.

Agents arrived on time. Put everything together and removed old TV. Only issue was how long it took to get appointment, but to be expected for the time of year I purchased Tv.

They mounted my 55 inch tv quickly and it still works great

Got what I paid for so happy geeks were professional