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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 414 Showing 8,261-8,280 of 18,775 reviews
  • Rated 5 out of 5 stars

    Trained Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly and very knowledgeable. Spent time to make sure we were happy with set up and even showed us some tips on how to use smart apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 43" TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of installation. Fast, efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech did a great job installing the tv wall mount and connecting all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kid did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped un box T.V. set up T.V. and hooked up 3 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv components very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , polite , efficient . Explained clearly use of new remote .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people assigned to setup my tv were fast, efficient and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had it set up in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, with amazing picture. Totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were great. Worked very efficiently and well together. Everything was connected except my old devices that didn’t sync with a smart tv. Tho they did try to hook up an old VCR, yes a VCR! , and managed to go so but the old thing had bitten the dust. So they went out of their way and were funny and cheerful to boot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning speed installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were kind and courteous and set both TVs up in a half hour. I learned a great deal in that short half hour from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were blessed with a Super Geek technician that restored my confidence in The Geek Squad. He called prior to arrival, placed shoe covers on his feet and performed the set-up quickly and most competently. He cleaned up all boxes and packing materials and hauled them away. He gave me a thorough review of how to use everything and even answered all my stupid questions with a big smile. In short, he was FANTASTIC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were the best ever. They were knowledgeable, professional, patient with these two “old folks”, informative, and all three have great people skills. We hope this is the team when get next time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put the TV stand together and moved new 40” TV there along with my Blu-ray and dvd player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fantastic job installing a tv and sound bar above our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks made it easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks connected everything so easily Wish I had the same talent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad guys were great and fast for the install... I really didn't need them to do it but I let them only because I didn't want to carry the TV up the stairs. Yes it was $100 well spent and they put the stand on in about 5 minutes which would have took me 20 minutes. So I def recommend GeekSquad set up and delivery. Plus if they break it they take it right back and get you a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was thorough and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman setup my tv and connected the sound bar & speakers. He also respected my home as he wore booties over his shoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did an excellent job to install my 65" TV. They helped me to install and navigate the new TV software and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! I appreciated their speedy service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the geek squad that installed my tv. Very nice people!!

    I would recommend this to a friend