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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great install of Security Lights and TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were efficient and polite. I would definitely recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle work with step-by-step explanation. Friendly guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was extremely informative and helpful while setting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the experience of having my new tv delivered and setup. I was pleased with the courtesy of the deliverymen and their helpfulness in getting the tv setup and explaining festures if it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim's TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable! very patient explaining things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install TV, great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and worked quickly. They insured the internet was connected and everything was operational. Great feature to have in the best buy plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly without having to move any furniture. Tech instructed owner on operating remote. Setup utilized another cable to take optimum advantage of the TV’s technical advantages. Existing sound system was optimized which it had not been previously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional. Very knowledgeable and explained what he did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was put together quickly and set up quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service folks did a great job of setting up and connecting my TV, and setting up the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wall mounted a new Samsung and installation and setup was quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler Loomis & John were fantastic! They installed my new Samsung Smart TV, set up all of my streaming channels, and were exceptional. Very professional, kind, courteous, & knowledgable. So happy to have such dependable service. They deserve a raise!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pro Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that delivered my new purchase were very knowledge in setting my device. In no time at all, the device was set up and programing was completed rapidly and efficiently. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got everything up and running quickly and confirmed connections before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on Geek Squad to help me with all my electronics when I am buying something or if I have a question. They are always quick to answer the phone and give me solid honest advice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad onsite visit worked great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived as promised and did an excellent job setting up our large screen TV, surround sound, and connections to our Internet. He explained the process to us and set up our remote so that we were able to minimize the need for excess technology. Very helpful in getting everything connected quickly and economically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your whole team did wonderfully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad went above and beyond to install our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, TV was setup perfectly and quickly programmed to use our Harmony Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and explained all buttons on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient installation. Highly recommended.

    I would recommend this to a friend