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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 18,775 reviews
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great!! The guys walked me through everything, made sure it was properly set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grayson did a great job dealing with getting the stand setup on this tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ,They saved me a lot of time and labor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and put my unit together and got running a lot quicker that I could do it .Well worth what we payed to have it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job. Tv was going to be too big for space. They showed me how to modify space and I called when finished and they returned the next day. Great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soundbar works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had surround sound so the simulated surround sound of course is not quite as dynamic, but the words can be understood much better which we need. The geek squad guy was a contracted employee and we felt he did not have the knowledge to educate us about the soundbar. Therefore, we are trying to read the small light font in the manual to figure it out. The soundbar has features the install guy did not go over with us. We felt like he was in a hurry to leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicion did a great job installing by tv and gave me some helpful tips Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful and knowledgeable. I am very satisfied with my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra I did not have to deal with it, they knew exactly what to fo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works and sounds great. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better picture than our old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made a lot better picture than our old 6 year TV. It was a pleasant surprise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out and installed a tv. They were friendly thorough and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled everything perfectly and the TV and soundbar work together seemlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the Geek Squad for top notch setups. They're my go-to IT help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good gob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad we got someone to come and set the tv up for us. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad amazing and outstanding .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was absolutely amazing and Outstanding , the did everything absolutely Wounderful . There absolutely nice and explain Everything , I am impressed with techs who Talented men .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Did a wonderful job setting up the new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way that my wife and i could lift the about 100 lb TV (with stand) onto our cabinet. So we had the Geek Squad install it. The two agents connected all my components to the TV and made sure each worked. They checked the TV to make sure it worked. They were very professional. They had masks and booties.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Somewhat Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were kind and professional, unfortunately they promised to call or return due to a missing cable for the security cameras to be added for the set up. So unfortunately I can’t say I was completely satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech was on time and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech finished the work promptly and was exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job. We're happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained the operation of the tv. They were fast and through.

    I would recommend this to a friend